InterContinental Shanghai Jing' An by IHG vs Similar Hotels

Rooms were spacious but some were noted as dated; varied opinions on comfort.

Rooms were characterized as suitable for family stays, though some reviews mentioned dated decor.

Room temperatures were problematic and the cleanliness was subpar in some reports.

Rooms were spacious and had great views, but some described them as being cold or dated.

Some concerns noted about outdated equipment and issues requiring maintenance.

The rooms were clean, which is important for a family stay, but some issues were noted regarding old styling.

The room carpet was noted as not well vacuumed and a heavy odor of cigarette smoke was reported.

Some rooms showed signs of aging and require maintenance, affecting overall cleanliness.

Convenient location near the train, making it easy to access transportation.

The location is very convenient for transportation and attractions, making it ideal for both leisure and business travelers.

Praise for the central location and proximity to cafes and restaurants.

Central location close to shopping and attractions, highly praised by multiple guests.

Staff were friendly and helpful; notable mentions of Annie and King Zhou's exceptional service.

The staff were friendly and helpful, especially highlighting concierge assistance and overall hotel service.

Check-in and check-out staff are friendly and helpful, however, there were complaints about breakfast staff behavior.

Staff were helpful and friendly, with many positive mentions for individual team members.

Breakfast options were acceptable but not extensive; complimentary meals were appreciated.

Breakfast was described as superb, although there were issues with the club lounge service.

Breakfast menu could be improved; variety lacking especially for certain dietary preferences.

Limited food options for specific dietary needs; some guests noted the food could be improved.

Good gym facilities and holiday decorations were appreciated by guests.

The hotel has solid amenities, but the overcrowding at the pool and limits on food service after hours could be improved.

Adequate facilities were highlighted, but some improvements could be made.

Well-furnished and comfortable amenities, though some features were seen as outdated.

Reasonably priced stay considering the level of comfort and service provided.

Offers decent value considering location and service, but some amenities may not meet expectations for a 5-star hotel.

Standard quality for this hotel tier.

Guests felt they received good value for the spacious rooms and overall experience.