The Westin Wall Centre, Vancouver Airport vs Similar Hotels

Medium size room; accessible bathroom had concerns.

Comfortable stay with some issues regarding room updates.

Comments on room quality were mixed, with issues related to furniture and noise.

Mixed: comfortable beds and spacious rooms noted, but several guests described tired rooms, uncomfortable beds for some, shower usability issues, and need for upgrades.

The hotel and room are extremely clean.

Clean and well-maintained with some dated areas.

Several reviews mention cleanliness issues, including unclean rooms and towels.

Mixed comments: several guests reported sticky carpet, food on carpet on arrival, pool needing cleaning and a musty/old smell; others called rooms clean. Overall cleanliness sentiment is below average.

Close to the airport, efficient shuttle service.

Convenient location close to the airport and public transport.

Many reviews highlighted the convenient location near the airport.

Very strong: repeatedly praised for proximity to the airport, direct skytrain access, easy transit connections and good access to dining/parking — location is a major positive.

Exceptional staff and service, especially from Evelyn.

Staff is excellent and goes out of their way to help.

Staff were frequently noted as helpful and friendly.

Generally positive: multiple mentions of helpful front desk, accommodating staff, excellent servers (named staff praised) and good restaurant service in places; isolated report of a rude lounge server.

Breakfast at The Apron was exceptional with great food.

Breakfast options were good but could be improved.

Breakfast offer was appreciated, though some hot options were not warm enough.

Strong: standout praise for Gordon Ramsay steakhouse and generally good restaurant options on-site and nearby; a few operational hiccups (Starbucks cash-only) but overall F&B is a highlight.

The gym has some space but substandard equipment.

Satisfactory amenities, but some guests desired more options.

General satisfaction with amenities, but some complaints about inadequate kitchen items.

Mixed to positive: on-site Starbucks, restaurants and pool noted as positives; negatives include pool cleanliness, no USB ports in rooms, no personal hygiene kit for one guest and Starbucks cash-only incident.

Somewhat pricey but reasonable for the quality.

Some guests felt it was too expensive for what was offered.

Fairly priced for a transit hotel, but some inconsistencies noted.

Concerns raised: multiple guests mentioned the hotel felt overpriced for the condition, high deposit amounts and booking/price issues (booking site problem); overall value perceived as slightly below target.