Hilton Liverpool City Centre vs Similar Hotels

Rooms described as clean and comfortable, but some required maintenance.

Several comments mention issues with room quality, including outdated decor, noise, and heating problems.

Guests enjoyed the spacious and well-appointed rooms.

Rooms described as clean and spacious but with some issues related to noise and comfort.

Several mentions of cleanliness issues, including dirty chairs and unclean public restrooms.

Some reviews mention cleanliness positively, but others indicate issues like a smell of cigarette smoke and overall cleanliness could improve.

Several guests noted that while the room cleanliness was good, there were instances of dirty floors.

Generally clean but some concerns about cleanliness in the breakfast area.

Multiple reviews highlight the hotel’s excellent central location.

The location is frequently highlighted as a strong positive across reviews.

The location was consistently praised as fabulous and convenient.

Central location with easy access to sites and shopping.

Consistently praised for friendly and helpful staff.

Staff were described as friendly and helpful. Despite some issues, service was positively noted in multiple reviews.

Many guests appreciated the helpfulness and friendliness of the staff.

Friendly and helpful staff received positive mentions throughout the reviews.

Food service issues mentioned, including a rude bar manager.

Breakfast was criticized for being poor in quality and choice; room service also had delays.

Breakfast received mixed reviews, with some lapses in availability and seating.

Breakfast was criticized for being expensive and not meeting expectations.

Amenities available but some guests noted specific issues like WiFi.

Facilities like the restaurant and breakfast service received mixed reviews, affecting this score.

General amenities were positively highlighted, but some areas for improvement were mentioned.

Amenities received praise, including pool and gym, though the pool was noted as crowded.

Guests felt the hotel offered good value in relation to location.

Overall value is seen as decent for short stays, but some felt the pricing didn't match the quality of service.

Guests felt they received good value considering the quality of the stay.

Some guests felt the hotel was overpriced relative to other options nearby.