Heathlands Hotel vs Similar Hotels

Generally poor: frequent complaints about outdated decor, small/tiny bathrooms, furniture damage, windows that don't open, rooms that overheat (e.g. room 123) and safety concerns (shaky elevator, no door lock).

Rooms comfortable but dated; issues with heating and windows noted.

Upgraded rooms were appreciated, but there were temperature issues.

Rooms were generally spacious but reported discomfort with beds in some cases.

Mixed reports: some guests call the hotel very clean, but several detailed complaints (cobwebs, rooms not cleaned daily, no clean towels) indicate poor and inconsistent housekeeping.

Rooms lovely and clean, but one review noted grubby areas in the bathroom.

Concerns regarding cleanliness were mentioned, needing serious TLC.

Issues reported with cleanliness including cockroaches and dirty bathrooms.

Very strong: repeatedly noted as close to the beach, convenient for arrival (train) and with a pleasant garden; many guests cite location as a primary pro.

Parking situation was poor; hotel is a bit far from the sea front.

Superb location, close to beach and town.

Convenient location noted in several reviews.

Consistently positive: many reviews highlight very friendly, helpful and professional staff; multiple guests specifically praise the staff and repeat visits.

Staff were friendly and helpful, though one guest experienced rude staff.

Staff were reported to be polite and helpful.

The staff were described as friendly and helpful despite some negative experiences.

Generally positive: multiple mentions of excellent breakfast and dinner, fresh tasty food and live music at night; F&B is a clear strength for many guests.

Food was generally good, though breakfast could have been warmer.

Breakfast was plentiful, but did not mention lunch/dinner options.

Poor communication about food services during the holiday period.

Below average: multiple mentions of no air conditioning, no fridge, limited/poor power outlets, minimal toiletries (only hand soap), broken vending machine and other maintenance issues.

The hotel has nice amenities like a swimming pool, but could benefit from updates.

Pool was closed during stay, which disappointed guests.

Limited amenities reported; issues with advertised bar and communication about services.

Mixed to low: a few guests find the price fair, but several explicitly state poor value or overpricing given the condition and missing amenities.

Affordable but quality of some offerings, like breakfast, was lacking.

Good value for a 3 course dinner, overall felt value was reasonable.

Affordable prices mention, but poor conditions detracted from perceived value.