Cumberland Hotel vs Similar Hotels

Rooms generally clean but soft mattresses may not suit everyone; some show signs of wear.

Some guests experienced issues with noise and comfort in the rooms.

Reviews consistently noted poor conditions in rooms, such as unpleasant odors and dirt.

Rooms varied in comfort, with some comments about the beds being soft and noise from shared spaces.

Several reviews mention cleanliness issues, such as dust and hair on the bathroom floor and unreliable hot water.

Some reviews mentioned cleanliness issues, such as an uncomfortable mattress and a shower scratch issue.

Multiple reviews highlighted issues with cleanliness, including dirty rooms and bathrooms.

Some issues with cleanliness mentioned, including construction debris and shared bathrooms not being well maintained.

Conveniently located near Haymarket and bus stops for easy access to the city center and airport.

Many reviews praised the hotel's convenient location for exploring the city.

Location was mentioned positively by several guests as a pro.

Location is noted as very convenient for exploring, with positive remarks about proximity to attractions.

The staff is consistently described as friendly and helpful.

Several reviews highlighted friendly and helpful staff.

Many guests appreciated the helpfulness of the staff in resolving issues with room conditions.

Staff were very friendly and accommodating based on multiple reviews.

Breakfast offerings were limited and often ran out, indicating a need for improvement.

Breakfast quality received mixed feedback, pointing to some areas needing improvement.

Breakfast options were noted positively in several reviews.

No breakfast included, and limited options for hot drinks, leading to lower ratings in this category.

Basic amenities met expectations but some items like the breakfast buffet were inadequate.

General amenities were noted as appropriate for a hotel of this tier.

Some basic amenities were appreciated, but many items need updating.

Basic amenities were available, but some guests expressed a desire for more amenities like hot beverages.

Reasonable for Edinburgh prices but overall quality reflects a low star rating.

The majority of reviews suggest it was worth the price based on location and service.

Guests felt that prices did not match the quality of the accommodations.

Good price-to-value ratio, although some noted inconveniences due to construction.