Holiday Inn Johannesburg-Rosebank by IHG vs Similar Hotels

Rooms described as clean and comfortable but often small; some functionality issues reported (TV/bedside lamps in one room, AC not cooling well, shower over bath, leaking screen).

Rooms described as lovely but with issues related to noise from neighboring establishments.

Nice rooms but some noted issues such as small showers and cleanliness.

Rooms were described as comfortable and spacious.

Generally described as clean and comfortable in multiple reviews, though some mentions of leaking shower screen and connecting-door noise indicate occasional issues.

Some complaints about noise and issues with room preparation suggest a need for improvement.

Room smelled unpleasant, and it did not appear and feel clean.

Multiple complaints about dirty bedding and facilities.

Consistently highlighted as the hotel's strongest point: immediate access to Rosebank Mall, Gautrain station, Hop-on Hop-off bus and safe area — very convenient for sightseeing and airport connections.

Consistently praised for its convenient and walkable location.

The Clico is in an excellent location near Rosebank Mall.

Convenient location near shopping and transportation.

Staff repeatedly praised as friendly and helpful (reception allowed early check-in/late check-out, efficient transfers); a few mentions of brusque front-desk behaviour but overall very positive.

Exceptional service mentioned multiple times with friendly and helpful staff.

Staff was excellent and attentive, providing personal service.

Friendly and helpful staff were frequently mentioned.

Breakfast repeatedly praised as excellent and varied, though concerns raised about limited options for celiacs and cross-contamination of gluten-free items; one general comment about food quality.

Great food options were highlighted, particularly in the on-site restaurant.

Excellent food and breakfast.

Frequent complaints about breakfast and dining options.

Good on practical amenities (direct mall access, working lifts, airport transfers), but occasional elevator outages and missing coffee machine for pods noted.

Positive remarks about the restaurant's offerings, though some amenities need attention.

Standard quality for this hotel tier.

Some complaints about facilities not meeting expectations.

Multiple guests called it good value for short stays/layovers; convenient location and service support perceived value.

Some felt that room prices were high, impacting perceived value.

Standard quality for this hotel tier.

Generally perceived as offering good value.