Somerset Riverview Chengdu vs Similar Hotels

Generally comfortable rooms, but some mentioned issues with old facilities.

Rooms described as spacious, beautifully decorated and luxurious (massage chair noted), though some rooms suffered from cigarette smell.

Spacious rooms with modern furnishings and comfortable beds.

Rooms were described as clean and functional, but some complaints on comfort.

Several reviews mentioned cleanliness issues such as stains and mold.

Several reviews mention a very strong cigarette smell in the room and general cleanliness concerns; otherwise not widely praised for cleanliness.

Cleaning staff were slow and not attentive during breakfast, affecting overall cleanliness.

Some negative mentions of cleanliness; needs improvement.

Many reviews praised the convenient location close to transportation.

Consistently praised: great riverside location, high-floor rooms with excellent views and convenient placement in the city.

Ideal location close to shopping, eateries, and attractions.

Consistently praised for its proximity to metro and bus stations.

The staff were described as friendly and helpful.

Mixed: multiple guests praise attentive and friendly staff and 'amazing service', but others note limited English, unqualified staff and poor handling of an intrusive guest, indicating inconsistent service quality.

Friendly staff and great service overall, but some inconsistency in front desk hospitality.

Staff were described as helpful and polite in multiple reviews.

Breakfast received positive feedback for variety and quality.

Breakfast repeatedly praised (especially noodles) and called excellent; minor complaint about coffee quality and bar pricing.

Breakfast quality and service need improvement.

No breakfast provided; some issues with staff service during late hours.

Amenities were generally good, but some guests faced problems like broken air conditioning.

Strong amenities such as a magnificent reception hall and in-room comforts, but notable negatives include poor/absent internet and confusing elevator access procedure.

Well-equipped kitchen and good facilities, but breakfast service requires improvement.

Standard amenities offered; no significant complaints.

Good value considering the price and spaciousness of the apartments.

Multiple guests call it excellent value and the best price-quality option in the city, though some note expensive bar prices and an initial refundable deposit as downsides.

Great value considering the location and accommodations.

Overall value perceived as good relative to location and services.