Dunston Hall Hotel, Spa & Golf Resort vs Similar Hotels

Mattress on bed needs changing; room was uncomfortable.

Rooms are mentioned as needing sprucing up; some were tired.

Rooms are generally comfortable and spacious, but several mentions of outdated decor and noise from heating.

Rooms described as comfortable and lovely; some issues noted.

Carpet had been cleaned in our room and it smelt quite bad (negative review).

Some mentioned areas were noted as needing attention but generally clean.

Some reviews mention cleanliness positively, but also highlight the need for updates and issues like mouldy grout.

Some reviews indicated issues like low quality service and noise.

Nice location and close to city center.

Good location with easy access to transportation for exploring Norwich.

Multiple reviews comment on the great location, particularly for accessing nearby attractions.

Convenient location close to the city and easily accessible.

Friendly staff and good service noted in multiple reviews.

Staff were friendly and helpful throughout the stay.

The staff received praise for being friendly and helpful, although efficiency in the restaurant was questioned.

Many reviews praised the staff for being friendly and helpful.

Food was average but at top prices; breakfast has inconsistent quality.

Breakfast was good but mentioned as overpriced, and quality varied.

Mixed feedback on food quality and timely service; some reviews have significant complaints about the restaurant.

Food was consistently praised for being amazing and good value.

Spa facilities and leisure facilities positively reviewed.

Facilities like the pool and gym received positive remarks, though the pool size was a concern.

Generally good amenities, though some negative comments about parking fees and restaurant service.

Amenities mentioned were good, with some rooms being cozy.

Prices are shocking for dining; general value perception is mixed.

Overall good value, though some facilities had issues.

While some feel value is high due to the location and service, others highlighted issues affecting perceived value.

Competitive pricing highlighted in several reviews.