Hakone Hotel vs Similar Hotels

Spacious rooms with beautiful views.

Guests appreciated the quality of the rooms and their amenities.

Rooms described as spacious with nice interior and great views, though some guests noted the building feels older; generally comfortable and well maintained.

Impressive room with large panoramic views.

Standard quality for this hotel tier

Overall, cleanliness was well maintained as mentioned in the reviews.

Mixed comments: several guests praised overall upkeep, but specific cleanliness issues reported (dirty carpets, soiled window/partitions in bathing areas) lowered this score.

Some issues with foreign guests not following Onsen rules.

Fantastic views of Lake Ashi and Mt Fuji from the room.

Great location with a beautiful view of Mount Fuji and mentioned as a highlight.

Consistently praised: superb lakeside setting, excellent views (Fuji/Torii/Asahi Lake), quiet and private — a clear strength of the property.

Stunning views of the lake and Mount Fuji, though limited public transport.

Staff was exceptionally kind and attentive to guest needs.

Consistently praised as excellent across multiple reviews.

Generally highly praised: attentive, friendly and professional staff repeatedly mentioned; some communication/language issues and an isolated note about unfriendly treatment toward Muslim guests tempered a perfect score.

The staff was exceptionally friendly and accommodating.

Breakfast was good, but limited dining options on-site.

Food quality received high praise, especially for traditional meals.

Very positive: several guests singled out excellent dinner and breakfast (Japanese and European options), highly recommended buffet; limited halal options noted as a drawback for some.

High-quality food and traditional meals offered.

The onsen and overall hotel facilities were nice.

Well-equipped rooms and traditional onsen experience noted positively.

Strong amenities: onsen (indoor/outdoor), spa, beautiful garden and walking areas, buffet breakfast and lounge — minor complaint about limited bar hours/offerings.

Well-maintained Onsen facilities with great amenities.

Good value considering the amenities and views.

Meals and experiences were described as worth the cost.

Perceived as somewhat pricey by multiple guests; good quality food and amenities but occasional limitations (restaurant/bar hours) reduce value perception.

Some guests felt prices were high, especially for add-ons.