Hotel Casino New Nouveau Brunswick vs Similar Hotels

Rooms were generally comfortable, with some noting issues with bedding.

Comfortable beds and clean room noted, but some concerns over noise.

Mixed feedback; while some rooms were described as spacious, others had issues like hard beds and maintenance problems.

Multiple complaints about outdated decor, peeling wallpaper, small/cramped rooms, very soft mattresses causing back pain and noise from adjacent rooms.

Some reviewers mentioned cleanliness issues, such as stains on sheets and old ketchup. Needs improvement.

Mixed sentiments regarding cleanliness, some reviews noted very clean rooms while others mentioned maintenance issues.

Negative sentiments regarding dirty bathrooms and unkempt rooms were prevalent in the reviews.

Multiple guests reported stained carpets, grease on walls and minimal cleaning of public areas; a few reviews mentioned rooms felt clean, but overall cleanliness concerns were repeated.

Convenient access to the Molson Canadian Centre and the casino.

Good comments on location being convenient and quiet.

Several reviews praised the location, highlighting its convenience and accessibility.

Consistently noted as convenient and well-located — close to attractions, good highway access and suitable for bus travel.

Many reviews highlight friendly and attentive staff ensuring a pleasant stay.

Positive mentions of friendly and efficient staff, contributing positively to the service category.

Service was impacted by unruly guests, but staff were noted to be dealing with issues as best as they could.

Staff repeatedly described as friendly and very helpful (reception and front desk praised); several guests said the staff was the best part of their stay and would return because of them.

Lack of breakfast options on site was a disappointment for some guests.

Various reviews highlighted issues with breakfast quality.

The quality of breakfast was frequently criticized, with multiple mentions of poor food quality.

Breakfast received mixed feedback: complimentary breakfast praised by some, while others reported crowded, chaotic service and poor food handling/cleanliness at the buffet.

Limited amenities like lack of breakfast options noted, but overall facilities were enjoyed.

Decent amenities mentioned, although some guests were disappointed with breakfast options.

Amenities received criticism due to access issues and maintenance of the pool and breakfast options.

Frequent issues reported: spa/hot tub not working, pool water quality problems and cold temperatures, some gym equipment out of order, and a very slow single elevator.

Some felt pricing was high for the services received, particularly regarding breakfast.

Good value for the price, though a few reviews noted high pricing compared to quality.

Comments on value were mixed; some guests felt that based on their experiences, they should have paid more for better quality.

Several guests noted the hotel was inexpensive for the area and offered reasonable value despite shortcomings; some felt it wasn’t worth more than the low price.