Highview Apartments vs Similar Hotels

Guests appreciated the spaciousness, comfort, and quality of the apartments.

Mixed: some apartments described as up to date and well-sized, but several reports of maintenance issues (lifting tiles, broken dishwasher, no hot water for multiple nights) suggest variable room condition.

Rooms are comfortable with some issues cited regarding soundproofing and view.

Rooms are described as compact, and there were mentions of not enough parking.

Some reviews indicated a need for better cleaning, particularly with mentions of a sewage smell.

Mixed to negative: multiple guests reported mould on bathroom ceilings, stains on couches, dirty floors and inconsistent housekeeping, though not every stay reported problems.

Some guests reported issues with housekeeping, indicating room wasn't made during stay.

Cleanliness was noted as 'just okay' in some reviews.

Consistent praises for the location and views, despite the uphill walk.

Consistently excellent: many reviews highlight the close proximity to town and fantastic lake views; location is the standout strength.

Great location, easily accessible to the city center.

Fantastic location on the lake and close to town was frequently highlighted.

Good communication and quality service noted across multiple reviews.

Generally excellent: front-of-house and staff repeatedly praised as helpful and wonderful, though one guest reported poor management communication during a maintenance dispute.

Staff went above and beyond to provide a special experience for guests.

The staff are described as very sociable, friendly, and helpful across multiple reviews.

Standard quality for this hotel tier, not specifically mentioned.

Generally positive: breakfast served in the adjacent building was described as fantastic; little else mentioned about F&B.

Room service was highlighted as excellent by multiple guests.

General reviews did not specifically mention food, hence 'Standard quality for this hotel tier'.

Well-equipped apartments with all necessary amenities highlighted.

Mixed: breakfast was praised and apartments offer good views, but guest laundry/out-of-order equipment, lack of certain conveniences (dryer door missing, broken heating, paid parking) reduced scores.

Pool was closed and some other amenities were lacking as reported by guests.

Amenities mentioned include a great kitchen and comfortable beds.

Considered decent value given the location and quality.

Below expectation for some guests: several reviewers felt the accommodation did not match advertised 'luxury' for the price (including high parking fees and inadequate compensation for major failures).

Generally considered high for the overall experience provided, despite some grievances.

Some reviews suggest that for the quality, it could be seen as overpriced.