
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Surabaya, ID
0.57 km (0.36 mi) from original
Compare similar hotels across guest insights, rooms, location, amenities, value, nearby attractions and suitability to understand the trade-offs before you choose.
Lodgegrid Decision Intelligence

Surabaya, ID
0.57 km (0.36 mi) from original
Rooms
9.7Rooms described as luxurious, spacious, very comfortable (king beds), with large bathrooms and great city views; smart/voice-controlled features praised. Minor note about preference for a different bidet option.
Cleanliness
9.6Repeatedly described as spotless and smelling fresh on arrival; bedrooms and bathrooms specifically praised for high cleanliness standards.
Location
9.7Excellent location directly attached to Ciputra World Mall — convenient for dining/shopping and described as central yet quiet.
No close alternative was identified for this preference.


Surabaya, ID
0.54 km (0.33 mi) from original


Surabaya, ID
0.57 km (0.36 mi) from original
Java Paragon Hotel & Residences
8.6/10Fairfield by Marriott Surabaya
8.4/10Shangri-la Surabaya
8.8/10Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
9.6/10Java Paragon Hotel & Residences
8.1Some reviews mention that the rooms could benefit from updates, affecting overall satisfaction.
Fairfield by Marriott Surabaya
7.7Some comments indicate that the rooms need work and upgrades, but they are decent in size.
Shangri-la Surabaya
8.8Rooms are generally spacious and comfortable, with positive feedback on their quality.
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
9.7Rooms described as luxurious, spacious, very comfortable (king beds), with large bathrooms and great city views; smart/voice-controlled features praised. Minor note about preference for a different bidet option.
Java Paragon Hotel & Residences
8.1Many reviews indicate issues with cleanliness, specifically mentioning that the room was not entirely clean and had dated furnishings.
Fairfield by Marriott Surabaya
7.7Some reviews indicate that rooms were tidy and clean daily, but the comment on needing upgrades suggests possible concerns.
Shangri-la Surabaya
8.4Several reviews mention cleanliness positively, though some concerns about age affecting perception.
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
9.6Repeatedly described as spotless and smelling fresh on arrival; bedrooms and bathrooms specifically praised for high cleanliness standards.
Java Paragon Hotel & Residences
9.1The location is often noted as excellent, particularly for shopping and dining.
Fairfield by Marriott Surabaya
8.2Positive mentions of location despite being on a busy and loud street.
Shangri-la Surabaya
8.4Location is acceptable but noted to be inconvenient for nearby exploration.
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
9.7Excellent location directly attached to Ciputra World Mall — convenient for dining/shopping and described as central yet quiet.
Java Paragon Hotel & Residences
9.6Several reviews highlight helpful and pleasant staff, and good service is mentioned as consistent.
Fairfield by Marriott Surabaya
9.2Multiple reviews praise the friendly and helpful staff, leading to a high score.
Shangri-la Surabaya
9.5Many reviews highlight exceptional service, with specific praise for helpful and accommodating staff.
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
9.9Strongly positive service mentions throughout reviews — staff repeatedly called helpful, warm and attentive with multiple personal shout-outs (notably Siwi, Miss Early, Mr. Calvin, Mr. Bram).
Java Paragon Hotel & Residences
—Fairfield by Marriott Surabaya
—Shangri-la Surabaya
—Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
—Java Paragon Hotel & Residences
7.1Food quality received negative mentions, indicating issues such as terrible and unappetizing meals.
Fairfield by Marriott Surabaya
8.2Breakfast options received praise, but some minor issues with staff cleaning around guests.
Shangri-la Surabaya
8.4Breakfast and restaurant experiences are varied, with great breakfast and mixed feedback on other meals.
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
9.8Breakfast repeatedly called a highlight with a large, fresh spread of Indonesian and Western options; other food comments were positive on taste and service.
Java Paragon Hotel & Residences
8.6Amenities such as the pool and breakfast service received positive feedback, although some facilities may need improvement.
Fairfield by Marriott Surabaya
8.7Breakfast selection and pool are positively mentioned, contributing to a favorable view.
Shangri-la Surabaya
8.8Facilities such as the pool and gym received mixed feedback, but overall described as satisfactory.
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
9.3Good amenity set: swimming pool and jacuzzi on 22nd floor, strong in-room Wi‑Fi, smart room features; overall amenities well-regarded.
Java Paragon Hotel & Residences
9.6The hotel is considered good value for money according to multiple reviews.
Fairfield by Marriott Surabaya
9.2Good price-quality ratio praised; feels that it offers great value.
Shangri-la Surabaya
9.3Many reviews mention reasonable pricing corresponding with quality services.
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
9.2Several guests noted strong value ('more than what you pay', 'affordable high end'), but an operational issue (no invoice/receipt provided for business travelers) slightly lowers the score.
Java Paragon Hotel & Residences
park mayjen sungkonoFairfield by Marriott Surabaya
park mayjen sungkonoShangri-la Surabaya
park mayjen sungkonoHotel Ciputra World Surabaya managed by Swiss-Belhotel International
park mayjen sungkono