Hotel Santika Pandegiling - Surabaya vs Similar Hotels

Rooms are clean but could use renovation.

Room was small with a tiny bathroom, but overall clean and provided a good night's sleep.

Rooms were generally described as cozy and comfortable, with some issues noted.

Rooms are generally okay, with some noted issues affecting sleep quality.

Mentioned concerns about room cleanliness and unclean towels.

There were cobwebs in the room and a cockroach was found, indicating cleanliness issues.

Several reviews indicated issues with cleanliness, including dirty towels and sheets.

Several reviews indicate issues with cleanliness, particularly in bathrooms.

The location is convenient and strategic.

Centrally located and within walking distance to shopping mall, highly praised.

The location was mentioned as quiet and somewhat far from the market but not too far from the city center.

Often noted for convenient location, close to amenities and transport.

Staff are described as friendly and accommodating.

Staff was helpful, with positive mentions about check-in and service quality.

Staff were described as exceptional and polite in multiple reviews.

Consistently highlighted as friendly and helpful by several guests.

Food is well-reviewed, although breakfast variety is noted.

Breakfast options could improve, but food quality was praised by many guests.

Breakfast and food services received positive feedback.

Breakfast praised, but some concerns about limited dinner options.

Adequate amenities described, but some areas need refurbishment.

Adequate amenities, though some rooms lacked a fridge and other conveniences.

Amenities were good but had minor defects and no refill of toiletries.

Amenities like breakfast and hot water receive positive feedback from guests.

Reasonable prices for the hotel quality and services.

Guests found the hotel a good value due to location and service.

Overall perceived as good value, despite some issues.

Guests mention good value compared to the price.