Staybridge Suites Queretaro by IHG vs Similar Hotels

Some reviews indicate issues with room maintenance and furniture quality.

Rooms are comfortable; however, some issues with noise from adjacent rooms.

Mixed to negative: comfortable beds and good facilities reported by some, but frequent issues with noise/poor soundproofing, leaking bathroom, no bathroom curtain or WC lid, and occasional cold water.

Rooms are described as comfortable but some complaints about size and condition were noted.

Several reviews mention cleanliness positively, but issues with low-quality bathroom supplies indicate room for improvement.

Concerns about gym cleanliness and maintenance; some issues with room service.

Generally reported as clean in several reviews ("Very clean", "La limpieza"); isolated issues noted (hair/dirt in shower, occasional poor shower cleaning).

Several reviews noted the hotel was dirty and rooms were not well maintained.

Many guests appreciate the location for its safety and convenience.

Positive feedback on location and proximity to attractions.

Consistently praised ("Ubicación", "cerca del área industrial", "bien ubicado", "easy access"); strong positive sentiment about convenience and proximity to points of interest.

The location is convenient for business in the north industry area with easy access to avoid traffic.

Staff are described as extremely friendly and helpful, which contributes positively to the overall experience.

Mixed sentiments; some reports of staff being slow and lacking in attitude.

Multiple negative reports about staff rudeness, poor reception behavior, room-entry without knocking and inconsistent treatment/pricing; a few mentions of friendly afternoon reception but overall service is a weakness.

The staff is consistently mentioned as attentive and friendly, contributing positively to the overall experience.

The breakfast is noted as rich and varied, enhancing the guest experience.

Breakfast quality and variety received negative remarks; improvements needed.

Breakfast described as pleasant by some but limited in variety and sometimes not included depending on booking channel; generally acceptable but could improve variety.

There are complaints about food quality and service in the restaurant.

Guests appreciate the available amenities and the heated pool, though some improvements are suggested.

Facilities mentioned positively, but some feedback regarding the pool temperature.

Facilities generally liked (nice installations, TV, dog-friendly room placement) but important amenity problems cited: poor WiFi, TV/app channel issues, extra pet charges not disclosed, and lack of included breakfast for some bookings.

Guests appreciate facilities like the gym, though the pool is considered child-friendly.

Most guests feel the hotel offers good value, though one review mentions pricing disparity.

General agreement that the hotel offers good value given its pricing.

Many reviewers note good price and perceived value ("buen precio", "contó con lo esperado"); some complaints about being charged more than online rate or unexpected fees reduce this slightly.

The overall quality relative to price is accepted as good value based on positive aspects.