MAY DE VILLE Lakeside Hotel vs Similar Hotels

Rooms are generally nice, but some were noted as small or lacking certain amenities.

Comfortable rooms with good amenities, though a few guests mentioned small size.

Rooms described as large, comfortable with balconies and good views; generally nice beds and a luxury feeling, though some guests note rooms can feel slightly dated.

Beds and rooms described as comfortable and clean, though some rooms were noted as a bit old, with low lighting or slightly dirty walls and occasional noisy air-conditioning.

Overall cleanliness was satisfactory, though some older towels were noted.

Rooms were clean and well-maintained as mentioned in multiple reviews.

Generally described as spotless and tidy in multiple reviews, though one guest reported dead cockroaches and a neglected balcony which indicates occasional lapses.

Multiple guests noted rooms were very clean and comfortable; one report mentioned slightly dirty walls in a room and occasional housekeeping blocking a fire exit, so overall very good with minor issues.

Hotel is well-located in central Hanoi, making it easy to access shopping and attractions.

Perfect location for exploring Hanoi, as highlighted in various reviews.

Repeatedly called perfect/top location in the Old Quarter — central, close to night markets, cafes and easily reachable by taxi.

Repeatedly described as excellent and ideally located in the old town; many guests highlighted the prime location as a key positive.

Exceptional service with staff being noted for their attentiveness and friendliness.

Staff was exceptionally attentive and helpful throughout our stay.

Consistently praised across reviews: staff are described as amazing, very helpful, attentive and knowing guests by name (Don, Chester, Brian, Jack); characterized as 5‑star service.

Consistently praised staff (reception, named employees like Hong Tran, Jen, Grace, Hannah) for exceptional hospitality, helpfulness and courtesy; staff resolved problems proactively (apology and free massage after key mix-up).

Breakfast was specifically praised, indicating good quality food and beverage.

Excellent breakfast with a wide variety as noted by guests.

Breakfast consistently described as excellent/amazing and extensive; rooftop food also receives positive mentions.

Breakfast and restaurant dinners were frequently praised as very good; bar service had issues (price/disorganisation) but overall F&B impressions are strongly positive due to the excellent breakfast and meals.

Amenities are good with a spa and lots of other facilities offered.

Amenities were good overall, though some found the gym lacking.

Rooftop restaurant/bar praised and pleasant pool/rooftop vibe, but the rooftop pool is smaller than photos and often crowded with few loungers; gym is basic and equipment needs some repair.

Excellent breakfast offering and helpful front-desk services; minor negatives include a tiny pool and an expensive/disorganised bar experience.

Considering the service, location, and amenities, the value for money is excellent.

The hotel provided good value considering the service and location.

Several guests hint at a higher price point for Vietnam ("duur voor Vietnam"), suggesting the hotel is somewhat expensive relative to local expectations.

Generally seen as good value due to location, service and breakfast, though guests mentioned an expensive bar and a surcharge for card payments which reduced perceived value somewhat.