Hotel Sheraton vs Similar Hotels

Rooms were clean and comfortable, but some found the beds too firm or mattress hard.

Rooms were spacious, nicely decorated, and very clean.

Numerous complaints about room conditions, including outdated features and heating problems.

Several comments indicate that rooms are outdated and in need of maintenance, with some mentioning issues like excessive noise.

The hotel was clean, refurbished throughout, and the pool area was neat.

The pool and changing rooms were filthy, raising concerns about cleanliness.

Multiple reviews noted issues with the window drafts and overall maintenance, affecting cleanliness perception.

Some reviews mention that the hotel is a bit tired and outdated, affecting the perception of cleanliness.

Perfect seafront location, but a little off the beaten track for Blackpool activities.

Conveniently located near tram and amenities.

Good location near tram stop and attractions, but some rooms had issues due to exposure.

Reviews praise the convenience of the location for transportation and activities.

Staff were very friendly, helpful, and welcoming.

Staff were reported as friendly and attentive, providing good service throughout the stay.

Generally friendly staff but with some negative experiences regarding check-in and food service.

Multiple reviews highlight friendly and helpful staff, contributing positively to the service rating.

Food was excellent, though some felt it could be mediocre at times.

Food was enjoyable but served warm, with a need for friendlier staff.

Food positively reviewed, with good breakfast options highlighted.

Food quality received positive remarks consistently, despite a few complaints about specific meals.

Facilities like the indoor pool and jacuzzi were appreciated, though there were some issues.

The indoor pool was enjoyed by families but was small and chaotic.

Basic amenities met expectations, though some guests noted a lack of sufficient seating during entertainment.

The hotel offers good facilities and amenities, particularly for families, but some need improvement.

Great value for the quality of stay, especially for the price paid.

Overall a decent experience for the price, but with some minor issues.

Considered good value for the price, especially for family rooms.

Some guests feel the pricing does not match the current state of the hotel, especially regarding room quality.