The St. Regis Toronto vs Similar Hotels

Small rooms that did not match expectations based on booking photos.

Most reviews highlighted the spaciousness and comfort of the rooms, although some amenities were missing.

Rooms were described as immaculate and well-designed, but some had cleanliness issues.

Reviews praised the spaciousness and comfort of the rooms with some minor complaints.

Negatively impacted by mentions of old rooms and unclean carpets.

Overall cleanliness was positively noted; however, one review mentioned it could be enhanced.

Some reviews indicated room cleanliness was a concern with stained mattresses and rugs.

Some reviews mentioned issues with the cleanliness of communal areas and overall service.

Excellent location, walking distance to attractions.

We received consistent feedback about the hotel's excellent location, central to key attractions.

Conveniently located to Union Station and attractions, frequently mentioned positively.

Multiple reviews praised the hotel's great location near key attractions.

Some positives about friendly staff and good room service, but inconsistent service quality reported.

Many reviews praised the staff for exceptional service and attentiveness.

Multiple reviews praised the staff for being warm, professional, and attentive.

Generally positive sentiments towards friendly and helpful staff, though some negative experiences reported.

Breakfast food was appreciated and received positive feedback.

The on-site dining options received mixed reviews; breakfast inconsistency affected the score.

Food quality and the bar atmosphere received high praise from guests.

The breakfast received positive mentions, but included meal options could be improved.

Good amenities such as the pool and breakfast, but issues with room replenishment.

Amenities like the gym and spa were positively remarked upon, but breakfast was not included.

Enjoyable amenities including the Health Club and restaurant services were highlighted.

The pool and sauna were highlighted positively; however, some complained about additional charges.

Perceived as not worth the price due to service and room quality issues.

While the price was mentioned positively, some concerns about additional costs diminished the overall value perception.

Overall experience aligns well with a luxury stay despite some cleanliness concerns.

Mixed sentiments with some entertainment at a cost; the breakfast value was highlighted positively.