Malacuna Liverpool vs Similar Hotels

Several reports of very small or tiny rooms, mixed dorm allocation (not expected by some guests), no TV in some rooms and basic furnishings — acceptable for a cheap stay but below standard for those expecting a hotel room.

Rooms were spacious and well-sized, but some complained about noise and the mattress.

Mixed comments: some rooms modern and a good size, others small, dark, very warm or with a damp smell; bathrooms sometimes excellent but some cramped.

Below average: rooms are often described as tired and dated, with uncomfortable/hard beds, noisy street/bar disturbance, inconsistent fixtures (some bathrooms are new but many rooms feel run-down).

Mixed signals: multiple guests call rooms 'very clean' or 'lovely and clean', but there are specific complaints about shower hygiene (hair on the floor) and lack of storage/hooks in the shower area.

Room cleanliness was mentioned positively but noted issues with the shower.

Mostly praised across reviews: rooms and bathrooms described as tidy, spotless and impeccably cleaned, with a few isolated mentions of a damp smell in one room.

Mixed reports: some guests found rooms clean and tidy, but multiple reviews mention thick dust, an iron stain on clothing, inconsistent towel/linen changes and even reports of pests — overall below average cleanliness.

Consistently praised across reviews: described as excellent/perfect location for sightseeing, bars and restaurants; multiple guests highlight great central location.

Location is praised as ideal and central to various attractions.

Consistently highlighted as excellent — very close to attractions, station and city centre; considered a major positive of the hotel.

Consistently strong: central location, close to the station, shopping and transport to Anfield; many guests cite the location as a primary pro.

Generally praised: staff repeatedly described as brilliant, lovely and helpful, with 24/7 reception noted. One strong complaint about a receptionist's handling of payment reduces but does not overturn predominantly positive reports.

Staff were described as friendly and helpful across multiple reviews.

Staff repeatedly described as friendly, helpful and brilliant; breakfast service struggled at times but staff were said to be trying their best.

Generally positive: staff are frequently described as helpful and friendly, with repeat guests praising the team and willingness to assist.

Negative feedback: 'the worst breakfast I ever had' and several comments about lack of breakfast or missing F&B offering indicate below-average experience in this category.

No specific mentions of food, standard quality for this hotel tier.

Polarised feedback: some guests praised breakfast as excellent/wonderful, while others reported chaotic service, long waits, missing items or cold/over-heated dishes.

Negative: breakfast is repeatedly described as limited in variety and not very tasty; some guests avoided breakfast altogether.

Limited amenities noted: lack of kettle, no TV in some rooms, 'no facilities' mentioned by one guest; private bathrooms exist in some rooms but overall amenities are sparse.

Basic amenities noted, but some reviews mentioned lack of hotel facilities.

Shortcomings noted: no in-room fridge, no air conditioning in some rooms, weak water pressure, outdated hairdryer, and limited breakfast crockery/teapots in service area.

Mixed/limited: attractive historic public areas, but practical amenities are lacking for some guests (no/poor air conditioning, inadequate windows for noise, some rooms missing bathtubs).

Many guests state the property is cheap, great value and 'excellent value for money'; however a single serious complaint about being overcharged tempers this positive trend.

Value perceived as good considering the central location and room size.

Several guests called it good value or well worth the money despite some minor drawbacks (deposit hold, décor issues).

Positive overall: several guests call it great value for money and report staying repeatedly; good for groups and location-driven stays.