Ramada Encore Leicester City Centre vs Similar Hotels

Mixed reports: some rooms spacious and comfortable, but others note hard mattresses, small beds, broken lamps/hangers, stained or poorly maintained fittings and intermittent AC/TV failures.

Negative trend: multiple comments about small, cramped rooms, old/run-down appearance, thin carpets, single beds and odd cheap decor; also missing in-room fridge for some — room quality is noticeably below expectation.

Rooms were described as comfortable and well-equipped.

Mixed comments: some rooms are comfortable, but several reviews note small rooms, limited storage, uneven floors, uncomfortable beds in places, and shower issues; lack of air conditioning affected comfort.

Multiple guests reported issues: stained curtains, grout and bathroom dirt, dusty rooms, missed housekeeping and occasional unpleasant smells — cleanliness is inconsistent.

Mixed reports: some guests explicitly noted clean rooms, but others mentioned old/thin carpets and external street mess (piles of vomit outside), giving an overall slightly-below-average cleanliness impression.

General sentiment is positive, with mentions of clean rooms.

Multiple reviews explicitly praise clean rooms and bathrooms; generally described as very clean and well maintained.

Consistently praised as central and convenient for theatres, restaurants, shops and transport; a few guests found the hotel hard to spot or had parking access issues, but location itself is a strong positive.

Strongly positive for transport/access: repeatedly praised for proximity to the train station and central area; some guests disliked the city centre itself, but the hotel's location relative to transport is a clear asset.

Frequently praised as ideal and convenient.

Frequently highlighted as central and convenient (near Richard III visitor centre, city centre), with easy walking access and useful on-site parking; one report of noise from a nearby walkway at night.

Staff are frequently described as friendly, helpful and supportive; several reviews praise reception and service, with isolated incidents of unanswered calls.

Generally positive: multiple guests called staff friendly and helpful, though at least one report criticized staff for poor handling of a security/police request — overall service is a strong point with an isolated serious concern.

Mixed experiences noted, with some complaints about staff rudeness and unhelpfulness.

Staff repeatedly described as friendly, helpful and professional, though one review calls the breakfast server rude — overall service is strong.

Limited mentions and mixed sentiment: some note poor breakfast and restaurant closures on certain evenings, so F&B is underwhelming overall.

Generally positive for breakfast (good variety), but some operational issues noted (dinner/service times late for families). Breakfast quality lifts this category overall.

Breakfast selection praised, but limited beverage options at the bar.

Breakfast is repeatedly praised as excellent with good choices; on-site dining convenient. One guest complained about rude breakfast staff and perceived poor value for that meal.

Good basic amenities (air conditioning when working, room size, lobby space) but shortcomings noted such as no USB ports, no in-room fridge, parking offsite and occasional restaurant closures.

Mixed to below average: breakfast variety noted positively, but recurring issues with parking availability/complexity, lack of refrigerator in rooms and limited disabled access reduce the amenities score.

Limited amenities mentioned, with some guests noting the parking fees.

Good on-site parking and an on-site pub/restaurant; several guests mention lack of air conditioning as a clear downside (fans sometimes provided) and a few desired items like a fridge.

Several guests call the hotel affordable and reasonable for location; extra parking charges and cleanliness/room wear reduce perceived value for some but overall seen as good value.

Mixed perceptions: several guests described it as good value while others felt it was not great value for what was paid; overall middle-ground but slightly positive for price-conscious travelers.

Value corresponds with room quality, although extra charges raised concerns.

Many guests describe the hotel as good value with excellent breakfast and location; one comment questions breakfast value but overall perceived as good value.