Splendid Star Grand Hotel and Spa vs Similar Hotels

Some comments on outdated rooms and size issues.

Some rooms were noted as smaller than expected, but overall quality was acceptable.

One room had issues like mould and dampness; however, improvements noted in the second room.

Rooms were comfortable but had noise issues from street and hallway traffic.

Generally good reviews on cleanliness, but some mentions of cleanliness issues.

Some reviews noted issues with noise and cleanliness, suggesting a need for improvement.

Some rooms had cleanliness issues, specifically mentioned mould and leaks.

The rooms were large and clean; however, minor noise issues were reported.

Consistently mentioned as fantastic, central for sightseeing.

The hotel has a great location, convenient to attractions and dining.

Strong positive mentions of location, especially in relation to tourist spots.

The hotel is very centrally located, ideal for exploring the city.

Staff received high praise for their friendliness and helpfulness.

Reviews highlighted friendly staff, though some service issues were mentioned.

Staff are consistently described as very friendly, helpful, and responsive.

The staff were consistently mentioned as friendly, helpful, and attentive.

Breakfast praised for variety and quality.

Breakfast options were limited but of good quality; a variety could enhance experience.

Breakfast was frequently praised as the best in Hanoi.

Breakfast was highlighted as very good with multiple choices.

Lack of certain expected amenities like a gym or pool.

General positive sentiment regarding amenities, although specifics weren't detailed.

Basic amenities noted; there were no additional facilities that impressed.

Standard amenities available, including a good breakfast with various options.

Good value for the location and service provided.

Fairly priced based on service and location, though some felt it could have been better.

Some reviews mention feeling the price was not justified due to the condition of some rooms.

Good value for money, though some felt pricing could be lower.