Hotel Indigo Liverpool by IHG vs Similar Hotels

Rooms were modern and clean, though some found their rooms small.

Several comments mention issues with room quality, including outdated decor, noise, and heating problems.

Issues with noise and some maintenance noted, but overall comfortable.

Rooms were described as spacious and comfortable, but some issues with air conditioning and TV were mentioned.

Some complaints about dirty linen and hairs in the shower room.

Some reviews mention cleanliness positively, but others indicate issues like a smell of cigarette smoke and overall cleanliness could improve.

Some concerns about room cleanliness and general wear noted in reviews.

Overall, the cleanliness of the hotel was praised, but some reviews mentioned that floors could be better mopped.

Great location noted in several reviews, ideally situated.

The location is frequently highlighted as a strong positive across reviews.

Consistently praised as excellent and convenient.

Location was frequently highlighted as a major positive, being central and convenient.

Staff were generally friendly and receptive, though some noted lack of professionalism.

Staff were described as friendly and helpful. Despite some issues, service was positively noted in multiple reviews.

Staff received multiple compliments for friendliness and attentiveness.

Staff were noted as friendly, positive, and attentive across multiple reviews.

Breakfast was very good; however, some noted limited dinner menu and mediocre breakfast experience.

Breakfast was criticized for being poor in quality and choice; room service also had delays.

Breakfast received mixed reviews, indicating some quality issues.

Mixed reviews with praise for food quality but some lack of variety noted.

Good facilities in room, including free drinks.

Facilities like the restaurant and breakfast service received mixed reviews, affecting this score.

Good facilities like the pool and spa mentioned positively.

Some amenities were appreciated, though specific negatives were noted regarding parking and washing machine charges.

Generally felt to be good value, though some thought it could be cheaper.

Overall value is seen as decent for short stays, but some felt the pricing didn't match the quality of service.

Some reviews pointed out that value was lacking relative to costs.

Many guests felt the hotel offered good value considering the location and overall experience.