Fortune JP Palace, Mysore - Member ITC Hotels' Group vs Similar Hotels

Rooms are showing age, beds are just okay, but some guests received upgrades.

Positive mentions of room layout and comfort, though some concerns were raised about room service.

Room size was good, but the facilities, including coffee-making amenities, were outdated and inadequate.

Beds very comfortable with speedy wifi and a variety of TV programmes.

Bathrooms were stale and towels were old/dusty, leading to concerns about cleanliness.

Guests noted issues with cleanliness such as unclean towels and stained surfaces.

The room we checked into smelled of smoke despite booking a non-smoking room. Overall cleanliness needs improvement.

Room was clean and well equipped, but an incident with housekeeping breached privacy.

Conveniently close to Mysore Palace and easy access from Bangalore.

Multiple reviews highlight the good location as a major advantage.

Location was praised throughout multiple reviews, being convenient and well-situated.

Conveniently located to all major cafes and shops.

Consistently positive feedback about staff being helpful and attentive, especially Zana and Priyanka.

General sentiment is mixed, with both positive and negative experiences regarding staff responsiveness and overall service.

Staff were polite and helpful, although some issues like unsafe crib and food poisoning incidents occurred.

Fabulous hospitality and helpful staff, notable service from Ajay and Sashi.

Food quality received high praise, especially for breakfast and dining experiences.

Negative sentiment regarding food quality and breakfast buffet organization.

Food quality was brought into question with reports of food poisoning and mediocre buffet offerings.

Breakfast was nice; good options for South Indian thali.

Amenities are satisfactory, with efficient service in terms of food and room upgrades.

Amenities are generally well-reviewed, including a good pool and breakfast options.

The property had nice amenities, although issues with the EV charging facility were noted.

Standard quality for this hotel tier.

Pricing perceived to be high compared to the quality of facilities.

Concerns over high prices relative to the service quality suggest a lower value perception.

The rates were seen as too high considering the issues with cleanliness and food quality.

Standard quality for this hotel tier.