Holiday Inn Express Manchester City Centre Arena by IHG vs Similar Hotels

Issues with room temperature and some noted small room issues.

Room issues including cold temperatures and poor decor were noted, impacting the score.

Rooms were described as modern and spacious, though some guests reported discomfort with bed quality.

Rooms are clean and comfortable with some concerns about basic amenities like pillows and mattresses.

Room was very clean, but some reviews noted unpleasant odors.

Several reviews cite issues such as an unclean room and poor attention to cleaning.

The room had a notable odor and reported cleanliness issues, impacting overall satisfaction.

Generally clean, but some mentions of basic cleaning standards and specific issues.

Great locality in the city centre, convenient for exploring.

Multiple reviews highlight the great location as a strong positive point.

The location received consistent praise for being convenient, near shopping areas, and offering a great city view.

Multiple reviews highlight a great, central location that is easy to access.

Staff were friendly and helpful, though there were some concerns about reception service.

Staff were reported to be helpful and polite, which is a positive aspect of the service.

Numerous reviews highlighted exceptional staff warmth and willingness to assist, contributing positively to the experience.

Staff were described as friendly, kind, and professional throughout multiple reviews.

Breakfast was good but repetitive and lacked variety.

Guests enjoyed the breakfast options, indicating satisfactory food and beverage services.

Breakfast offerings were praised for quality and variety, though some items were reported as unavailable.

Positive comments about breakfast and dining options, though some issues noted.

Good amenities, but some issues with breakfast variety and items running out.

Basic amenities were available, though some guests experienced issues like musty smells.

Amenities such as room service and bar facilities were positively noted, although some technical issues were mentioned.

Amenities were mentioned positively, but some concerns about housekeeping issues.

Good overall value noted by several guests.

Reviews indicate a feeling that the hotel is overpriced for the experience provided.

Some guests felt overcharged relative to the experience, impacting the perceived value.

Concerns were raised about pricing in relation to service and amenities offered.