citizenM Kuala Lumpur vs Similar Hotels

Room design and amenities were generally appreciated, though some found them small.

Rooms are clean and spacious but some issues with windows and soundproofing.

Rooms had mixed reviews; size and views praised, but dirtiness and maintenance issues noted.

Room was nice and clean which was appreciated by guests.

Some reviews indicated issues with cleanliness, particularly the view of mold from the room.

Mixed reviews about cleanliness, with some mentions of hairs found and small bathrooms.

Multiple reviews cited dirty rooms, cockroaches, and overall lack of cleanliness.

Hotel room was clean, but there were noted issues with bathroom cleanliness.

The location is well-reviewed, being near local attractions and transportation.

Many reviews highlight the fantastic location close to dining and shopping.

The location received positive remarks, being convenient and central.

Conveniently located close to shopping malls and attractions.

Multiple reviews praised the staff for being helpful and attentive.

Staff are consistently praised for their friendliness and helpfulness.

While there were mentions of poor service, some feedback indicated standard service levels.

Friendly staff and good level of service were consistently praised.

Food options received positive feedback, though a microwave was appreciated.

Breakfast is good but simple; room service is positively mentioned.

Breakfast and food quality were positively highlighted in a review.

Breakfast variety was praised, but one dining experience was disappointing.

Smart controls for lights and temperature were positively noted; however, a gym was missed.

Some amenities not properly refilled, and breakfast options could be better.

Amenities such as the gym and pool were appreciated despite cleaning standards.

Good gym and pool, but not all amenities were well maintained.

Guests felt they received good value considering the amenities and service.

Overall perceived as good value for a centrally located hotel.

Value perception lowered due to discrepancies in star rating and overall condition.

Generally fair pricing with a good variety for breakfast.