Andaz Xintiandi, Shanghai, By Hyatt vs Similar Hotels

Mixed reviews; some rooms were described as old and poor quality.

Rooms are comfortable, but some may seem a bit dated.

Rooms are spacious but some are old; a few issues reported.

Some reviews mentioned the rooms as comfortable but noted some tiredness in decor.

Mentioned issues with old room and dusty smell, as well as construction noise.

Clean and well-maintained, though some rooms may feel dated.

Rooms were clean, but some areas lacked housekeeping attention.

Reviews mentioned cleanliness positively with comments about tidy rooms.

Consistently highlighted as a major positive aspect across multiple reviews.

Fantastic location, very central and convenient.

Great location, close to key attractions and metro.

Location was praised consistently across multiple reviews for convenience and surroundings.

Staff were attentive and accommodating, with good reviews for housekeeping.

Consistently praised for attentive and courteous service.

Staff were generally helpful, although some could improve their demeanor.

Helpful & courteous staff were highlighted in several reviews, though some experiences were mixed.

Breakfast received good feedback but one review pointed out a need for more international cuisine.

Breakfast and dining options receive good reviews.

Breakfast and in-room dining were disappointing at times.

Breakfast quality received strong positive feedback and contributed significantly to the experience.

Good amenities like gym and pool mentioned; however, some dissatisfaction with certain features.

Amenities generally good, though some areas could use updates.

Good gym and breakfast, but room temperature issues noted.

Amenities like breakfast quality were appreciated; however, some lacking communal space.

Generally positive feedback on value, but some customers expected better quality based on price.

Higher prices for some services compared to offerings.

Standard value for the area, but dining options could improve.

Standard quality for this hotel tier; good perceived value based on multiple indicators.