The Jubilee Hotel East - with NEWLY REFURBISHED SPA FACILITIES - GAMESPIT - AND SMOKEHOUSE vs Similar Hotels

Rooms were described as clean and comfortable, but some had issues like outdated features.

Mixed to poor: some comfy beds, but many mentions of very small rooms, awkward layouts, collapsing or unsafe bunk beds, rock-hard sofa bed, and maintenance issues (shower fittings, rails).

Rooms were described as comfortable and well-kept.

Some rooms were reported as comfortable, but also some had noise issues and limited ventilation.

The hotel was very clean and tidy, but some issues were noted like a dusty bathroom.

Multiple reports of unclean rooms: stains, hair, uncleaned toilets, and one room with bed bugs leading to checkout; significant negative impact on cleanliness perception.

Guests frequently noted the hotel as very clean and immaculate.

Issues reported regarding room tidiness and specific complaints about making beds.

Great location near town center with lovely sea views.

Consistently described as excellent/ideal — beachfront, on the promenade, and close to restaurants and amenities.

Great location and easy access to local attractions, frequently mentioned in positive reviews.

Many reviews praised the location as perfect, near the city centre and beach.

Staff were very helpful and friendly, contributing positively to the experience.

Staff repeatedly praised as friendly and helpful (Chloe called out); staff responded promptly to complaints, though some staff were seen covering cleaning duties due to issues.

The hosts were described as welcoming, friendly, and very helpful.

Hosts were consistently described as friendly and helpful.

Food was good but there were complaints about cold meals and limited options.

Breakfast was often praised as good/excellent and well-stocked, though some criticized the carvery, coffee machine quality, and lack of GF options.

Breakfast was praised with multiple positive mentions regarding quality and variety.

Breakfast received praise, although there were a few mentions of inconsistencies.

The hotel had basic amenities, with highlighted dissatisfaction about the advertised spa and dining options.

Entertainment and family-friendly features (pool table, shows) praised; bar described as well-stocked; some maintenance problems affected amenity experience (shower rail, fittings).

Amenities were generally standard for this hotel tier, with some positive mentions of breakfast.

Amenities were generally well-regarded, with breakfast being highlighted positively.

Overall very good value for money, but some aspects could improve.

Several guests felt disappointed given the price (confusing/paid parking, lift issues, small rooms); some felt it was acceptable for short stays.

Overall value was viewed positively, though some guests mentioned pricing issues during events.

Strong breakfast and helpful service provided good value.