Swiss-Belinn Balikpapan vs Similar Hotels

Rooms described as comfortable, modern, well-organized, with comfy beds.

Rooms are mentioned as older and sometimes noisy.

Some rooms were small and one guest reported feeling scared in their room.

Some rooms comfortable but issues noted with cleanliness.

Rooms described as spotless, clean, and neatly arranged in multiple reviews.

There are concerns about cleanliness based on the review.

The rooms were clean but some guests had complaints about their overall experience.

The bathroom drain is clogged and sheets were stained.

Location described as strategic and unbeatable, close to attractions, shopping, and dining.

The location is noted to be good.

Great location within walking distance to shops and restaurants.

Great location near the mall and convenient amenities.

Staff repeatedly noted as exceptionally friendly, helpful, and providing fast check-in.

The staff is described as very friendly and helpful.

Candra and the staff provided excellent service and were friendly and attentive.

Mixed feedback, with unprofessional front desk staff noted.

Standard quality for this hotel tier

Breakfast is satisfying, which positively affects this score.

Breakfast offerings were excellent and well-received by guests.

Breakfast was good, but hot food served cold.

Facilities noted as complete and well-maintained.

Some limitations in kitchenware, otherwise acceptable.

Good access to the swimming pool and gym, decent WiFi.

Good facilities, but staff could improve on requests.

Guests commented the stay was worth the price and they would recommend/return.

General sentiment of fair value relative to experience.

Good value for money, especially when booked directly online.

Not worth the price due to some service issues.