The Westin Surabaya vs Similar Hotels

Luxurious, well-appointed, quiet and spacious rooms.

Rooms described as clean and comfortable, but some mentioned issues with smoking rooms.

Rooms were described as spacious and luxurious.

Rooms are comfortable and spacious, but some may need updating.

Rooms are always very clean and comfortable.

Most reviews highlighted cleanliness positively; however, there were mentions of limited space in rooms.

Some reviews mentioned dirty sheets and bathroom issues.

There were instances of ants and roaches found in the kitchen.

Great location directly above Pakuwon Shopping Mall.

Conveniently located next to a mall, positively received by guests.

The hotel's location near Pakuwon Mall was positively highlighted.

Hotel is conveniently located next to a mall and near other attractions.

Exceptional, friendly and efficient service throughout.

Consistently noted as excellent across multiple reviews with praise for staff attentiveness and hospitality.

Multiple reviews praised the helpfulness and friendliness of the staff.

Staff was described as friendly and helpful, with adequate communication.

Breakfast has good variety and freshness; superb evening cocktails.

Breakfast was highlighted positively with lots of variety, though one guest expected more options.

Breakfast was praised although some issues were noted on specific days.

Breakfast options were noted as good.

Great pool area with plenty of sun beds.

Standard quality amenities fit for a hotel of this rating.

Breakfast and gym facilities were well-received, but some mentioned room issues.

Good kitchen facilities, but minor issues such as lack of washing soap.

High quality experience justifies the price.

Generally received well, though some felt the breakfast options could improve.

Generally seen as a good value given its amenities.

Offers good space and facilities for families at a reasonable price.