The Stay Company, Dalby House

the accomodation was very tired, dark and dingy.

Good place to stay when visiting Derby for the weekend. Parking was secure and enough room for our 2 cars. Quiet and easy access. About 30min walk to main centre which wasnt bad. Normal apartment facilities so we were able to cook for ourselves easily.

More cooking equipment would have been useful.

All good for a couple of nights during new years eve. Apartment is as shown in pictures.

Couldnt get just could water from the shower head. Some guest staying in one of the other apartments was smoking and spreading the smell all over the communal stairs, during our 2nd afternoon/evening.

Space - good size

No hooks to hang coats/towels

Was in a quiet spot so wasn’t busy or loud, but also just a few minutes away from lots of shops and places to go! The apartment had everything we needed. Free parking with lots of spaces. Lovely layout with modern design and art

Our bath didn’t fill up the plug didn’t quite sit flush so kept draining out. There were a few spots that had cob webs but overall it was clean.

The location was excellent. It was a quiet neighbourhood. It was very clean.

Facilities were incredibly limited, beds uncomfortable. 2nd bedroom you could barely get to the bed because of a wardrobe in the way. Several light bulbs missing or out, so main lights needed to be used all the tip - and they werent that great. The kitchen was barely functional due to such a poor level of utensils.

Nice spacious quiet

Easy access. Clean. Comfy beds. Well equipped kitchen.

Very good size, clean and comfortable. Access easy. Good parking.

Nothing.

The location and parking for 1 car was excellent for our needs. Ease of checking in/out. Clean & spacious

Unfortunately the shower didn't work - water was scalding as thermostat seemed to be broken and the plug in the bath not tight enough to keep water in, therefore very difficult to get washed.

Stayed many times now. Always clean. Great for short stays

Everything

Nothing

Facilities were great, every thing that was needed. apartment clean. Easy access.

Double bed uncomfortable, had a slight smell of urine. Single bed fine.

Well equipped with just enough of everything for 4 servings, fast broadband.

The Stay Company have stopped supplying cereal & milk in the “complimentary” welcome pack, only tea, coffee & single serve milks are provided now.

The kitchen was not very well equipped

Location met our needs, clean and well equipped. No frills, which we appreciated. No fuss.

Silent place, clean premises.

Apt. 4 was really nice and the staff also let some dishwasher detergent and usful stuff! Cleaning should improve a little but my stay was super fine

Immediate response from host

Security deposit request at the last moment, few unattended things like kitchen blinds not in order, bathtub was not draining, insufficient toilet tissue rolls

Having stayed in other Stay locations, this specific room needs upgrading. It wasn't as clean and as up to the usual quality I've come to expect from The Stay company

Perfect location for what we needed it for, very lovely rooms, nice and clean, good beds, well stocked kitchen, plates glasses ect. Great value

Got nothing to complain about 😁

Spacious and well equipped. Really good shower. Needed a lamp in the living room but we just used the kitchen light & switched all other ceiling lights off later in the evening when sitting in the living room before bedtime. Great location for visiting the city centre, we watched Jess Glynne at Vaillant Live and walked back when finished only took us 25minutes.

Could do with a few more mirrors but it didn’t effect our stay and we really enjoyed the apartment.

Stayed here many times now. Always clean and parking available.

Used to provide milk, some cereal and bottled water not sure if this has now stopped or if you have to stay a certain number of nights. We stayed for 2. Tea, coffee, hot chocolate sachets are provided though

Good layout, having two bathrooms was great.

The way all the doors have to stay shut.

YOU HAVE TO PAY A 150 SECURITY DEPOSIT!!! I had never experienced this before and wasted a lot of time checking whether or not this was a scam as this has recently been reported as a common scam happening through booking.com. Yes the security deposit was paid back promptly after inspection, yes this info is in the “Important information” section that I have never had to read in my 30+ previous bookings on booking.com. It’s helpful to keep recent reviews highlighting this point as I’m not the first to be surprised by this. The apartment was spacious, early 21st century grey décor, unremarkably ok. No door chain which made me feel uneasy, which I realised when the police came knocking on my door asking if I lived there!

Paying a security deposit via an external website. Musty smell in entrance way. No curtains on the window between bedroom and living space.

Every thing worked

Very tired decor, miss matched utensils and crockery etc just gave a feeling of "it will do" student accomodation. Luckily we never intended to stay around the apartment, it was simply a base. Originally chosen for its location to the Derby summer sessions in the park, however the venue changed so even the location was no longer convenient.

Great size property, could do with some homely touches on the walls as does feel clinical in some areas. Staff are very responsive and helpful given accessibility needs.

The size of apartment. Facilities

Could do with a couple of pictures on walls and maybe a bit more furniture in living space .

Spacious and clean

Property all good

The location was perfect for me. Parking was right outside the property. The property was just like the pictures. Easy to use key safe.

The living room / kitchen area was cold. Tired to put the heating on in that area but they wouldn’t work

Fantastic stay, well equipped apartment. Would definitely come again

Property was immaculate, good quiet location. instructions and tips for the local area. It was also lovely that milk, water cereal and coffee was included. Would definitely recommend.

The only slight issue IU had was using the fob to enter the main door, it was a little temperamental.

Great location, clean apartment with nice welcoming package

Nothing

Great apartment, they thought of everything, even milk in the fridge! Nice touch. Convenient location.

Clean, modern, spacious

Free parking, location was good. Apartment had all we needed for the duration. It was a great benefit to be provided with complimentary water and breakfast items - thank you. The price of the accommodation was very good too!

The bed was not very comfortable, it was far too soft for someone with a bad back. The bath over the shower area is very limited due to sloping ceilings so if you are tall this could be a problem as you are more at risk of banging your head.

.

.

Good checking in procedure. The rooms are very spacious with everything you need for your stay. Nice that there were some little cereals left and bottled water in the fridge. The living area could have benefitted from a larger settee or another one as there is the space for it. We both would have been able to stretch out and relax. Word of warning if you are a light sleeper, the walls are like paper and with the doors in the block banging it wasn't always quiet even through the night I heard people talking, although no failt of the host. Enjoyed having a hot bath a couple of times. Although clean there were some cobwebs in my bedroom. The beds were ok maybe a little springy. I wouldn't stay here again simply because I'm a light sleeper and need more quiet. If you don't mind this then the location is good to travel around easily. The centre of derby is only 10 mins away.

Spacious, clean flat with all we needed. Welcome pack with essentials was a fab touch. Key collection and drop off was very easy.

The mattress in the big room desperately needs replacing.

We like the location of the property, it's close to everything you could want whilst also being in a quiet area. The fact water bottles & milk are provided in the fridge is lovely and the cereal and other treats are appreciated!

We honestly really love this place and stay here every time we visit derby, the only thing we have found to be an ongoing issue is the limited hot water I'm not sure if it's on a timer but it runs out quickly only allowing us to shower at certain times for a short duration. A weekly vacuum under the sofa bed mattress and making sure bathroom tiles are wiped down properly would make these apartments 10/10.

Apartment was well equipped, clean and warm

Had a lovely few days.. The whole place was clean and in a quiet location. The kitchen had everything you needed if you decided to cook. The bathroom was a decent size. I must admit i had the most relaxing bath I've had in a long time lol.. The bedroom was also a decent size, bed was comfy and also plenty of room in the wardrobe and chest of drawers for my clothes.. Decent sized tv in the living room as well.. There was also a few welcoming gifts which was lovely and appreciated.. Will definitely recommend and will definitely book again in the future

Nothing apart from having to leave

Everything you needed for comfortable stay. The apartment was very clean and tidy. I liked the cereals, tea, coffee and milk provided, it was much appreciated.

I didn't like the sloping walls being a top floor apartment, a bit if a challenge for tall people.

Massive flat, well equipped.

Bedroom heater doesn’t have the power to warm the room, door needs to be left open to get heating from the other rooms

Very spacious apartment

The shower head wasn’t very good and the shower screens rubber underneath the glass is falling apart, every time taking a shower there was always a massive puddle on the floor because it was leaking through.

Everything is good, clean and tidy. Heating is absolutely good.

Out of salt and pepper but it's fine.

Size of flat

Location, on the second floor with no lift, loft location, should have included in the description.

Everything was perfect except at the end. I think it’s important to inform guest prior of checkout date and times. And when I asked if there was another room I could move to, they said they didn’t have any. But ended up having.

Better and cheaper than a hotel bedroom

Unfortunately there was still the smell of smoking - which I appreciate is hard to get rid of.

Having stayed a number of times, as their were 4 of us this visit we booked the Deluxe apartment and our friends were very impressed and again it didn't disappoint us. We will continue to book our stays here when visiting Derby.

Everything was great very comfortable

Very spacious apartment. The kitchen and guest room area was stunning. Lovely place! Very nice hosts. Could not complain about anything at all!

The location wasn't great, a bit too far from the city centre (about 35-40mins walk). Other than that - no issues at all.

Property was clean and everything you need is included, towels, plates, iron, pots and pans. Property value for money. Parking is easy and communication was good also

Quiet

Having to leave

Would use again.

Location by a main road led to a bit of traffic noise but no other issues.

Very spacious. Excellent location

Clean , spacious apartment. With good links to main route into Derby.

Very clean , spacious and well equipped kitchen.

We enjoyed our stay, and the accommodation was clean, the cereal. Tea. Coffee milk and water were a nice gesture. We left a few extras we didn't want. On the whole, an enjoyable stay Loved the hot water. It's always hot and plenty of it. We ate out both nights, so we didn't use many of the facilities. Also it was great to be Abe to take our little assistant dog, she also enjoyed it.

There was dort and grime in the little space between the dishwasher and the cupboards. It was only found accidentally There were scratches or scuffarks on the wall by the window in the big bedroom. Also we couldn't get prime bbc I player itvx and a few other channels weren't working.

easy check in, clean and had everything we needed

nothing

Good lay out with kitchen (where you could prepare your own meals) and tv, meals area . 35/40 min walk into Derby town /shopping centre .

The double bed was the most uncomfortable bed / mattress that i have slept on (time for a new mattress)

Good and nice but a few chipped cups etc and electric heaters so flat was often very cold and hard to heat

The property, as with all the apartments I've stayed in, was very well set up and comfortable. My only slight niggle was that someone had left themselves logged into Amazon Prime and I couldn't log them out so that wasn't available to watch. Other than that it was a very relaxed stay.

Comfortable as ever.

good system to get the keys. clean. ground floor. good location. good parking place.

beds are a bit uncomfy. only one bathroom. too many frame pictures.