The Stay Company, Dalby House vs Similar Hotels

Mixed reviews with some complaints about bed comfort and facilities.

Rooms are described as beautiful and comfortable, but some issues were noted (e.g., broken toilet seat).

Amenities were generally appreciated, despite some cleanliness issues.

Generally comfortable and clean with good beds and adequate layout, but some rooms are basic with small/old TV, occasional maintenance issues (toilet door handle, damaged bathroom floor) and lack of bedside sockets/air con.

Several reviews noted cleanliness issues such as cobwebs and a bathtub that didn't drain.

Some issues noted with body hair in the shower and lack of towels.

Multiple reviews reported cleanliness issues, including dusty linen and stains.

Mixed reports — several guests praised spotlessly clean rooms, but multiple specific complaints (dirty toilet seat, cobwebs, crumbs, mouldy sealant, dusty floors) reduce the overall cleanliness assessment.

Consistently noted as excellent and quiet with easy access to amenities.

Great location mentioned multiple times, convenient access to city center.

Location received positive mentions for being convenient and in a lovely area.

Very positive: repeatedly noted as convenient for hospital, ring road, central Derby, close to shops and retail park, easy parking and near an on-site pub.

Immediate response from host and generally positive experiences noted.

Staff are consistently described as friendly and accommodating.

Several reviews highlighted helpful and professional staff, with faultless service.

Consistently praised: numerous mentions of friendly, helpful staff and management, easy check-in and attentive assistance (manager called to help with a jammed door).

Complimentary welcome pack noted as lacking some items previously provided.

Good choice of drinks and food menu, with positive comments on breakfast.

No specific mention in reviews, assumed standard quality for this hotel tier.

Positive mentions of breakfast being good and the on-site pub offering a good selection at reasonable prices; food praised as well priced and satisfactory by multiple guests.

Some amenities were noted as limited, but generally okay for short stays.

Facilities such as electric charging and bar are appreciated, though a few amenities were missing.

Most guests found the amenities satisfactory, although some noted issues with noise.

Mixed to below-par: positives include on-site pub and free parking, but several mentions of no internet, no bedside sockets for CPAP, no AC/fan, limited in-room extras (iron often absent) and occasional missing supplies.

While some felt it was cheapish, others appreciated the value for clean and spacious accommodation.

Generally considered good value, though some felt lacking in hotel standards.

Reviews indicated that guests felt they received good value for their stay.

Frequently described as good value and reasonably priced; guests noted reasonable rates, free parking and acceptable facilities for the cost.