Mercure Samarinda vs Similar Hotels

Clean, well-furnished rooms.

Rooms are described as nice with good views, typical for hotels in this category.

Rooms are comfortable with cozy beds.

Rooms described as comfortable, but issues such as noisy air conditioning were reported.

Rooms are clean and well-maintained.

The guest reported a strong smell of cigarette smoke in a non-smoking room, which negatively impacted their stay.

Rooms are clean and comfortable.

Standard quality for this hotel tier.

Strategic location with great views.

The location is praised for being near the city center and amenities, making it very convenient for guests.

Access to transportation was helpful.

Consistently praised in multiple reviews as a great/very good location.

Friendly and polite staff, very accommodating.

Hotel staff were described as friendly and helpful, enhancing the overall experience.

The staff is lovely and helpful.

Mixed: staff repeatedly praised for friendliness and helpfulness (e.g., Gandy), but notable service failures reported — late check-in and missing towels — which reduce the score.

Breakfast options need improvement.

Breakfast variety and quality received positive comments, reflecting good food services.

Standard quality for this hotel tier.

Kitchen staff praised as great; breakfast was noted as slightly old in one review but overall acceptable.

Standard quality for this hotel tier.

Amenities were well-received, including quality Wi-Fi and beverage selections.

The bar area with sofas is very pleasant.

Strong amenities noted: TV with Netflix and other apps pre-installed and reliable internet.

Good value considering the location and service.

Perceived good value considering the services and location offered.

Standard quality for this hotel tier.

Standard quality for this hotel tier.