The Parlour Inn, an Ascend Collection Hotel vs Similar Hotels

Rooms showing age, with some amenities missing.

The rooms were noted as small or too soft, and some had issues like noise.

Issues were raised regarding dated rooms, and some furniture.

Overall, rooms were described as nice and spacious, although some experienced issues with water and noise.

Bathroom was clean and well appointed but some rooms showed age.

There are mentions of cleanliness being satisfactory, but some issues noted.

Comments on unclean rooms and mould present were noted.

Several reviews mention cleanliness positively, though one complaint about orange water and poor bathroom facilities lowers the score.

Fantastic location, walking distance to shops and theatres.

Many reviews praised the perfect location for accessibility to various attractions.

Many reviews highlighted the great location close to attractions.

Convenient location was appreciated for family visits and shows, thus rated positively.

Staff were wonderful and friendly throughout multiple visits.

Staff were described as helpful and accommodating.

Most service aspects were noted as standard, with some exceptions.

Reviews highlight helpful and friendly staff, contributing to a strong service perception despite some issues raised.

Food praised as amazing; restaurant had great offerings.

Several reviews pointed out poor breakfast options.

Breakfast service eliminated, causing dissatisfaction.

The restaurant received excellent remarks for food quality and variety, but concerns about dining hours affected the score.

Limited amenities mentioned; fridge and hooks needed in rooms.

There were complaints about missing amenities and misleading information on services.

Lack of proper amenities mentioned, such as towels and food items.

Amenities like the pool and hot tub received positive feedback, but the lack of microwaves was a common complaint.

Good value overall, though some meal prices were on the high side.

Mixed reviews about value; some felt overpriced compared to offerings.

Some felt it was a ripoff given the lack of breakfast and quality.

While many found it to be a good value, a few felt the pricing was high considering certain issues.