Hyatt Place New York Chelsea vs Similar Hotels

Rooms were often mentioned as too small or disappointing in terms of size.

Rooms are often described as small ("extremely small", "camera un pò piccola"), with occasional comfort positives but some issues with privacy and minor complaints (bugs near bar area); overall room size/privacy lower the score.

Rooms are described as small and with some privacy issues, impacting the experience.

Rooms were described as comfortable, with some noting size and views.

Guests noted the hotel was very clean.

Multiple reviews explicitly praise cleanliness ("limpieza impecable", "clean rooms", "Muy bien la limpieza"); overall cleanliness is consistently noted as a positive.

Multiple reviews mention cleanliness positively, but some also note issues with dirt in the room.

Reviews indicated some issues with cleanliness and a dirty environment.

Great location cited repeatedly as a strong point.

Location is repeatedly highlighted as excellent and very convenient (close to Times Square, downtown/uptown, transit); this is the strongest, most consistent positive across reviews.

Location was consistently mentioned positively in the reviews as fantastic and great for tourism.

Many guests highlighted the great location, especially near key attractions.

Staff were described as friendly and helpful, although there were some delays.

Staff are frequently described as friendly and helpful ("Personal super friendly", "atendimento dos funcionários"), though a few reports note an unpleasant receptionist; overall service leans positive with isolated negatives.

Staff received high praise for being friendly and welcoming, particularly highlighted in several reviews.

Multiple reviews praised the staff for being accommodating and friendly.

Breakfast offerings were considered mediocre by several guests.

Breakfast is the most common criticism: overcrowded, limited variety, some call it "terrible" or "ordinary", use of disposable plates/cutlery and long queues reduce satisfaction; a minority mention abundant buffet.

Breakfast quality and restaurant experience were praised, but some prices found high.

Breakfast offerings were appreciated by several guests.

Amenities were average; some issues with elevator wait times.

Elevators are frequently cited as overcrowded and slow; breakfast spaces are cramped; some issues noted in bar area and with in-room complimentary water availability (chargeable bottles).

Basic amenities were mentioned positively, though some guests found room facilities lacking.

Amenities like breakfast were well-received, enhancing the stay.

Price was deemed high relative to room quality and amenities.

Several reviews explicitly state good value or good price-quality relation ("Très bon rapport qualité prix", "muy buena relación calidad-precio"), though a few guests feel rooms are small for the price.

Guests noted that the hotel offers reasonable prices for the area, enhancing perceived value.

Some dissatisfaction with value given the cleanliness concerns.