citizenM Miami Brickell vs Similar Hotels

Rooms were small and reported issues like noise and maintenance needed.

Rooms were clean but often noted as small.

Rooms were described as small and some were not very clean.

Rooms were generally good but had some specific complaints regarding size and comfort of beds.

Generally clean, but some reports of minor issues.

Generally clean, but with some complaints about room size and noise.

Multiple reviews mentioned issues with cleanliness including dirty rooms and floors.

There were complaints about the room cleanliness, especially regarding the floors.

Location is praised consistently across reviews.

The location is frequently praised as excellent.

Great location with walking distance to restaurants and attractions.

Location received multiple positive mentions for its convenience and views.

Staff friendliness and promptness received positive feedback.

Many reviews highlight friendly and helpful staff.

Overall service rated average with some issues during check-in and staff behavior but offset by a pleasant manager interaction.

The staff were mentioned as friendly and attentive, with good service overall.

Not heavily mentioned, assumed standard quality for this hotel tier.

Breakfast is noted as expensive with limited options.

Breakfast at the hotel was outstanding, described as a highlight.

Breakfast was criticized for lacking quality and variety.

Modern amenities are appreciated, though not extensively detailed.

Good amenities like the rooftop pool and modern facilities.

General amenities were regarded positively, including the balcony views and restaurant.

Amenities were satisfactory, with some positive remarks about the pool and restaurant.

Decent value, but some reviews noted the high prices relative to room size.

Some complaints about high prices for breakfast and overall value.

Perceived as expensive given cleanliness issues and lack of timely service.

There was dissatisfaction regarding the perceived value for money.