Platinum Hotel Tunjungan Surabaya vs Similar Hotels

Rooms described as spacious and comfortable with some positive remarks about the family suite.

Rooms are described as huge, clean, and with great views, contributing positively to the stay.

Rooms described as nice and comfortable.

Some rooms were clean and spacious, but others mentioned poor noise isolation.

Overall positive sentiment noted in multiple reviews about the cleanliness of the rooms.

Consistently clean and well-maintained facilities, as noted in multiple reviews.

Guests mentioned clean rooms and a pleasant environment.

Complaints about dirty areas, especially regarding the pool and rooms.

Convenient location near Tunjungan Plaza, highlighted as a major advantage.

Excellent location next to Tunjungan Plaza, providing great convenience for shopping and dining.

Conveniently located near Tunjungan street.

Strategically located near malls and cafes, which was praised by multiple guests.

Repeated praise for staff service, particularly mentions of Ms. Manda and others being friendly and helpful.

Exceptional service highlighted by numerous guests, with staff going above and beyond expectations.

Staff consistently described as friendly and attentive.

Staff were described as friendly and helpful throughout many reviews.

Strong positive remarks regarding the breakfast variety and quality.

Dining experiences were well-received, with good service and quality food reported.

Breakfast and coffee received positive feedback for quality.

Breakfast variety was limited, although some enjoyed the Asian options.

Amenities were mostly adequate with some suggestions for improvement, such as a coffee machine.

Good amenities were mentioned, including quality dining experiences in the hotel's restaurants.

Amenities like the executive lounge and breakfast buffet are well received.

Decent amenities but complaints about the pool and limited breakfast offerings.

General consensus suggests good value for the price, making it a solid choice.

Guests feel the experience is worth the price, despite it not being the cheapest option.

Guests found the price reasonable for the quality offered.

Generally felt to be worth the price, though not without issues.