Hotel Indigo - Exeter by IHG vs Similar Hotels

Rooms were described as clean, stylish, and comfortable, though noise issues were highlighted.

Rooms were stylish and comfortable but experienced issues with heating and lighting.

Uncomfortable main bed in family room and issues with the air conditioning.

Mixed reviews about room comfort and cleanliness, with mentions of hard beds.

Concerns raised about the cleanliness of the shower facilities in the spa, indicating a need for improvement.

Generally clean rooms but had a few housekeeping issues noted.

The shower door in my room was pretty disgusting and really needed a good clean.

Some reviews mention the need for better room cleaning and maintenance.

Central location noted positively in multiple reviews.

Good central location made exploring convenient.

Great location, very central, perfect for the Christmas market and shopping centre.

Excellent location to city centre and transport links, consistently praised.

Mixed reviews; reception service experienced delays and inconsistencies.

Staff were friendly and attentive, providing excellent service despite being overwhelmed.

Staff were very friendly and helpful, with good service at check-in.

Most staff were friendly and accommodating, enhancing the overall experience.

Significant complaints regarding breakfast service and food availability.

Dinner was delicious but breakfast value was questioned.

Lovely food and good bar menu, but some food items were served cold.

Breakfast quality mentioned as needing improvement, impacting overall satisfaction.

Good facilities noted, enhancing the overall stay experience.

Facilities were praised, although parking needed prior reservation.

Standard amenities including spa pool and various food options available.

Adequate facilities but some amenities like the bar were noted to be unwelcoming.

Amenities and location justify the pricing, though some service aspects may affect overall value.

Breakfast pricing was considered steep, affecting value perception.

Paid for half board stay, but menu was limited and not as expected.

Considered good value for the location and accommodation standards.