Sheraton Cebu Mactan Resort vs Similar Hotels

Rooms are nice, although there were complaints about noise from the A/C.

Mostly strong: rooms frequently described as elegant, comfortable and well appointed, though one guest noted the property is aging and could use renovation.

Rooms were described as nice and comfortable, contributing positively to guests' experiences.

Rooms are described as dated and in need of modernization.

The property is showing signs of wear, suggesting a need for maintenance.

Mixed reports: several guests described rooms as impeccably clean, while at least one review reported poor cleanliness in many areas and need for repairs.

While the rooms were mentioned as nice and clean, previous disturbances negatively impacted the overall experience.

Concerns about the overall design of rooms being outdated and some rundown buildings.

The views from the hotel are lovely, enhancing the overall experience.

Generally positive: excellent location with ocean views and private beach areas, though one report noted the beach was dirty.

The location is appreciated for being near the airport and sea port, adding convenience to guests.

Beautiful garden type setting enhances the overall experience.

Staff are noted as great and helpful despite operational issues.

Consistently praised: staff described as warm, attentive and professional; many guests highlighted exceptional, genuine hospitality.

Many reviews highlighted great service, particularly mentioning staff who went above and beyond.

Many staff members received praise for their friendliness and assistance.

Regular shortages of food and drinks led to several complaints.

Generally positive but mixed: large, high-quality breakfast buffet and live cooking praised, while some guests found restaurant food quality or variety disappointing relative to price.

Food received high praise, particularly the breakfast and specific dishes that stood out.

Mixed feedback; some dining experiences were disappointing.

Limited poolside space and occasional shortages in supplies were noted.

Good amenities: multiple pools (including infinity), facilities and quiet rooms praised; breakfast and dining spaces often highlighted.

Good amenities were mentioned, including a well-maintained pool and beach.

Breakfast and beach experiences were highlighted positively.

Prices are considered high for what's offered, affecting overall value.

Weak point: several guests explicitly called out poor value and high prices compared with competitors.

Reviews noted great value for money, particularly regarding the quality of the rooms and food.

While some elements are dated, the experience was generally seen as good value.