Hampton Inn & Suites Rochester Downtown vs Similar Hotels

Rooms are described as nice but noted issues with bedding.

Some rooms found comfortable but issues with dated interiors and uncomfortable bedding.

Comfortable rooms, though with temperature control issues reported.

While many rooms were nice, some reviews mentioned issues such as a hard bed and odor.

Multiple mentions of clean rooms and well-managed property.

Some concerns about hairs in the tub and lack of cleaning supplies.

Several mentions of cleanliness issues, including mold and mouse droppings.

Rooms were reported to be clean, but there was a complaint about mold in the shower.

Central location with convenient access to attractions.

Consistently praised for convenience, especially near universities.

Convenient location, noted positively by multiple reviews.

Multiple reviews praised the hotel's convenient location near the city and family.

Staff received positive feedback for attentiveness and professionalism.

Mixed feedback; some staff were friendly and helpful, while others were unresponsive.

Friendly and helpful staff, though some negative experiences with front desk.

Staff was generally described as friendly and helpful, though there was a mention of rude service at check-in.

Breakfast received positive remarks, but dinner options lacked appeal.

Breakfast buffet scored poorly in reviews; options were limited.

Breakfast mentioned positively, but some items were served cold.

Breakfast was noted positively, although some found the hours inconvenient.

Amenities were good, but some dining options were criticized.

Features like pool and gym received positive comments, but missing items noted.

Good amenities, but some guests had issues with temp control and missing particular services.

Amenities like the shuttle service were frequently highlighted as a positive aspect.

Rated a bit high by some guests; perceived as overpriced by a few.

Overall value acknowledged but some felt price was high for services offered.

Decent value considering amenities and overall experience.

The hotel offered good rates and breakfast included, contributing to perceived value.