The Excelton Hotel Palembang vs Similar Hotels

Good-sized room with a comfortable bed; big bathroom.

Mentioned as comfortable but needing renovations and maintenance.

Room quality was satisfactory, but cleanliness issues were a concern.

Rooms generally described as clean and comfortable.

Noise from alley & another room; issues with the small smoking room.

Several reviews mentioned that rooms could be cleaner and that maintenance is needed.

The room cleanliness was unacceptable with hairs on the bed and floor.

Several mentions of clean and comfortable rooms, but some concerns were noted.

Standard quality for this hotel tier.

Comments highlighted excellent location near shopping centers, making it convenient.

Not explicitly mentioned; standard quality for this hotel tier.

Strategically located near the mall, praised for convenience.

Excellent service for hotel at Sumatra area; staff is welcoming & caring.

Staff received high praise for being friendly and helpful across multiple reviews.

The staff was responsive in addressing the cleanliness issue and offered to change rooms.

Staff described as friendly and helpful in multiple reviews.

Excellent breakfast; small breakfast restaurant.

Breakfast and dining options were frequently praised for variety and quality.

Delicious food was mentioned positively.

Food was reported as standard, with room for improvement.

Standard quality for this hotel tier.

Guests appreciated the variety of amenities, albeit with notes on cleanliness.

Not explicitly mentioned; standard quality for this hotel tier.

Standard amenities reported; some mentioned closed gym.

Standard quality for this hotel tier.

General impressions of good value, but concerns about service charges for food.

Not explicitly mentioned; standard quality for this hotel tier.

Good value in terms of price offered against quality.