Rekky Signature Guesthouse

Location, Comfort and value for money

The bathroom needs some cleaning especially the shower. Need cleaning

Friendly staff All necessary amenities available

FILTHY BATHROOM. White Shower curtain black with human scum and mould. Mould everywhere in the shower. Stained bedding.

Everything about it

Nothing

The property was just okay

I couldn’t sleep because I could hear people were having sex in the other room by moaning and banging the headboard all night. The bath tub was not working, even the show head was spraying water everywhere.

The view and the space is big enough

I asked for the light in my room and I was never assisted, bathroom lock it was broken.

The staff was very friendly.

I liked that my room and y car could be lose and there were no stairs to mission to get in or out

The reception staff seemed very bored and unfriendly on arrival however was helpful later on.

Mostly every thing

Guests are all over the place it didn't have any privacy

Everything

N/A

The place is exactly what's on the advertised or displayed photos.

Hardly slept...the noise right through out until after 3am 😩😫😫

Pool

No kitchenette but theres space to add one

Everything from the staff to the place n in general. Jt really is a ,nice place

Nothing

The staff was very lenient towards a small booking mistake which was very welcoming. Wish we could have tested the pool. But the stay was exactly as planned and comfy.

The phone wires were stripped. The TV had no DStv connection but with WiFi we could watch on our account. So no worries. Attention to details is needed.

We didn't stay in the property because there was no electricity, the manager was also rude when we asked for way forward since the property didn't meet their facility

We didn't stay in the property because there was no electricity, the manager was also rude when we asked for way forward since the property didn't meet their facility

Good customer service

There must be air fresheners in the rooms

No comment

Staff: friendly Manager who lives in a unit next to the one that we were in is very loud late at nite and early morning. The property: The first unit was not up to standard We were moved to a better room. But this room also came with challenges. The coffee station does not have a plug. The bedding was clean but very old. The toilet seat does not fit the toilet pot. The bathroom door could not close properly. The hand basin was blocked. The shower caddy was dirty with old soap. The shower doors missing but was replaced with a shower curtain The communial kitchen is very dirty, smelly, grimmy and full of flies. We had to clean our room and the microwave in the kitchen before use. Booking.com  please verify the properties on your website. As the pictures are very misleading.

It is a comfortable stay, at a convenient location.

I had to ask for coffee and there is no breakfast options.

Everything Pool room the quietness the staff bar cleanness coffee corner

quiet,clean rooms

you can hear other guest through walls

Safety is good.

1. Staff are unfriendly. 2. Didn't get the room we booked on Booking.com, and when queried was told that the fault is with Booking.com as they have the wrong information on site. 3. It is a queen room booked for 2 people yet you only receive one towel .When another towel was requested I was told that they don't do that, it is just one towel per room - this was not disclosed on Booking.com.

N/A

No mat in the bathroom, Couldnt switch off the aircon

Nice bar

Blanket is too small

The property is clean and safe, more especially the room.

Nothing

The comfort of the room and friendly stuff.

The door: the blinds were broken.

The staff was accommodating and friendly

The shower had gum meaning it was not cleaned enough. The noise level when people come back drunk from outing. The lack of communication regarding cleaning the room, I had to go find out why my room was not cleaned only to find out I was meant to leave the key

Condition of the communal kitchen

The room was nicely done, clean, spacious, and very comfortable. My sleep quality was excellent, and the comfort mattress felt like sleeping at home, The staff at Rekky Guesthouse were incredibly welcoming and helpful throughout my stay. (PAT, ABI & the tall dark man who drives a white car). I will definitely visit again and again

Nothing

For a 4 star rating with beautiful pictures you expect it to be clean, professional and well maintained but it was a huge dissapointment. From starting at reception the staff is not friendly and constant noise of TV in your ear while checking in with programs the staff sit and watch. The room was not clean with stain marks on the tables, mirrors, tv and bathroom furnishings. Walls have marks on them and door frames have paint coming off. I found used earbuds on the floor, used soap from previous guests on the shower floor and a broken and filthy chair at the desk space. The curtains are torn and linen worn from use. Kittens run in and out of the room as if its their usual playground. The swimming pool is dirty and the outside tables are not clean and stable to use either. I did not have much sleep and eventually left just after 4am in the morning having to wake up the security fast asleep to open the gate for me. With a place that is fully booked in the middle of the week with high ocuoancy I cannot see why their should not be money to maintain 4 start standards and keep the place clean. It does not look like the owners know what is really going on here.

Room was fairly clean

Less parking area, driveway and no less toilet paper

The friendliness and helpfulness of the staff

The kitchen not up to scratch and the fridge in the room is not working properly.

Hospitality

The receptionist where alow

Nothing

Everything

Rooms were big, spacious and very nice

Facilities - the kettle was not in the room until I asked.

There was a person who was sweeping in the morning,she woke me up. Do not put a bed closer to the headboard , it's irritating from other rooms.

Please ensure that the blankets are clean. Forvthe second time , Had to utilize a used blanket, the smell was unbearable. Also, fix the bathroom sink. The pipe/system is kinda blocked. Replace the door blinds as well. Regards

Aircon nit working, blankets not enough,

Nothing

The manager addressed my problem swiftly he was very helpful and considerate.... The place is peaceful and warm. It's perfect....

Nothing

*The was a bad smell in the room , it was smelling like there was a dead rat. * it was noisy

The room was super clean and clean sheets

The bed was not comfortable at all. Please relook at the condition and quality of your beds

Clean well maintained space. Good service and helpful staff

Nothing

Staff was friendly

The bathroom wasn't clean

The place is clean and staff is Friendly.

I was so dissappear that you guys advertise breakfast yet it is unavailable. And the fee one has to pay to have a braai is so unnecessary especially since we had our own coal but had to pay R150

Very friendly reception

Only the swimming pool

1.Not friendly welcome 2.The room was untidy, even under the Bad it was not clean, 3.TV channels not really good staff 4.No provided sugar/tea/coffie/milk including shower cap for my spouse and the facility claim that it's four.(4)stars rate lesure 5.Aircorn was very cold it didn't work to accomodate heat. 6.Pets around the building, and she is allergic to Pats, during my booking's I was not informed that there is Pats around the building that makes or contributed on us not to enjy our stay.

The cat came into my room, it was uncomfortable, you can literally hear your neighbors doing everything, please change your beds and furniture and blankets

Nothing

The place is ok but the furniture is so bad. The bed was wobbly and making so much noise. The blanket was smelly like damp or dirty. Couldn't even use it as much as we needed it.

The furniture and blankets weren't smelling good

It was nice

Good Location Good Security

Please clean the bar fridge. It had a rotten plums. I couldn't use it. I don't know if it was working. I couldn't lock my room door lock faulty. The room lights were poor lighting. No Wi-Fi. The shower glass door was broken. I had to use shower on open door space. The phone on the room was not working. I couldn't phone your reception.

It’s very quiet and reserved

The door in Quarts its glass please put blinds on it 😩

The staff were welcoming ,very friendly.The space was beautiful ,good for leisure and anything else.

The TV was outdated.We need a smart TV with leading streaming platforms like Netflix Even YouTube.

I especially enjoyed the vibe, people there were very nice. I love that there is a bar and a pool. Great opportunity to get away with friends, all have a good swim and a place to sleep