Rekky Signature Guesthouse vs Similar Hotels

Rooms are described as spacious and comfortable, although some complaints about maintenance exist.

Rooms were generally clean and spacious, but some guests expressed concerns about specific features like the lack of bathtubs.

Below average: complaints include hard beds, thin walls and loud music, lack of heaters/aircon, missing towels, small/uncomfortable furnishings and broken fittings — several guests found rooms uncomfortable.

While most rooms were described as clean and comfortable, there were some complaints regarding the bed.

Multiple complaints about cleanliness, including used soap, stains, and a dirty swimming pool.

Multiple reviews highlighted cleanliness as a strong point, though some mentioned noise and other inconveniences.

Mixed signals: some guests praised cleanliness, but multiple reports of roaches, mould in showers, stained/dirty furnishings and utensils, and rooms not smelling fresh — overall below average cleanliness.

Some reviews mentioned issues with cleanliness, such as a dirty carpet and an itchy bed.

The location seems to be standard for guests, but parking issues were noted.

Many guests noted the excellent proximity to Melrose Arch, making it a very favorable location.

Mixed: several guests found the location convenient/accessible and safe, while others described the area as poor or noted serious listing/advertising confusion about the property location which negatively impacted experience.

Guests highlighted the perfect and safe location of the hotel as a major benefit.

Some guests had a positive experience with staff hospitality; however, unfriendly behavior was reported.

The staff received consistent praise for being friendly, accommodating, and helpful.

Generally strong: many reviews praise friendly, professional reception and helpful staff; a few incidents (booking/ refund confusion) were reported but most guest comments on staff were positive.

Multiple reviews praised staff friendliness and attentiveness, contributing positively to the stay.

Bar and pool area are charming, but kitchen facilities need improvement.

Several guests pointed out the food options could be better, particularly the breakfast variety.

Largely not a focus for guests; some prepared their own breakfast and one comment noted utensils hygiene should be improved — otherwise no widespread complaints about food offerings.

The restaurant and breakfast received consistent praise for quality and variety.

Inconsistent experiences with kitchen facilities and towels provided.

Guests appreciated the general amenities provided, although a few suggestions were made for improvement in the kitchen.

Some amenities issues: missing or inadequate heating/aircon, poor Wi‑Fi/TV access, limited parking and occasional missing items (iron, towels); a number of guests noted amenity shortcomings.

Guests appreciated the hotel's amenities including a pool, but noted some noise issues.

Expectations based on a 4-star rating were not met, leading to disappointment.

Good value was indicated in several reviews, especially considering the location and service.

Positive overall: multiple guests felt the stay was good value or worth the money, citing comfort and sufficient service for the price despite some property shortcomings.

Guests felt they received good value for the price, with many extra services provided.