Embassy Suites By Hilton Gatlinburg Resort vs Similar Hotels

Some reviews mentioned comfort issues with the beds and noise between rooms.

The rooms were generally described as comfortable and clean, though there were some issues with noise from the heater.

Rooms are small and some had issues with furniture and noise.

While some rooms were clean and comfortable, issues with hot water and noise affected overall quality.

There were mentions of inadequate cleaning, such as left socks in the room and poor housekeeping.

Several reviews mentioned cleanliness issues such as dirty towels and chewed gum.

Clean and well decorated rooms, but some feedback about needing updates.

Many reviews mention cleanliness as a positive aspect, but some note issues like noise and maintenance problems.

Positive sentiments noted the hotel’s great location close to attractions.

Reviews frequently highlight the good location and views associated with the hotel.

Location is perfect and walkable to restaurants.

Multiple reviews highlight the good location and convenience to nearby attractions.

Most reviews highlighted the staff's friendliness and helpfulness, though some had issues with poor customer service.

Multiple reviews praise the helpfulness and friendliness of the staff.

Staff was decent and courteous.

Mixed feedback on staff attentiveness, but some positive mentions of helpfulness.

The breakfast and restaurant food received high praises for quality.

Positive remarks about the food quality, particularly in the breakfast buffet.

Breakfast was convenient but had some complaints about quality.

Breakfast was criticized for lack of quality, though coffee in rooms received some praise.

Amenities were well received, with guests particularly enjoying the breakfast and pool.

Guests enjoyed the pool and gym facilities, although some issues were noted.

Amenities generally good but some issues like the hot tub being empty.

Amenity issues noted, such as the pool area not being appealing and hot tub problems.

Guests noted great amenities but mentioned some discrepancies in pricing.

Some guests felt the prices for certain services, like parking and Christmas lunch, were high.

Parking fee considered an upcharge and not clearly disclosed.

Some guests felt the pricing relative to the services provided was not as expected.