
The Westin Surabaya
Surabaya, ID
0.16 km (0.10 mi) from original
Compare similar hotels across guest insights, rooms, location, amenities, value, nearby attractions and suitability to understand the trade-offs before you choose.
Lodgegrid Decision Intelligence

Surabaya, ID
0.16 km (0.10 mi) from original
Rooms
9.9Luxurious, well-appointed, quiet and spacious rooms.
Cleanliness
9.9Rooms are always very clean and comfortable.
Location
10.0Great location directly above Pakuwon Shopping Mall.
No close alternative was identified for this preference.



Surabaya, ID
0.44 km (0.27 mi) from original

Surabaya, ID
0.16 km (0.10 mi) from original
Whiz Luxe Hotel Spazio Surabaya
8.9/10The Westin Surabaya
9.8/10Ascott Waterplace Surabaya
9.1/10Four Points by Sheraton Surabaya, Pakuwon Indah
9.2/10Whiz Luxe Hotel Spazio Surabaya
8.8Rooms were described as spacious and luxurious.
The Westin Surabaya
9.9Luxurious, well-appointed, quiet and spacious rooms.
Ascott Waterplace Surabaya
8.8Rooms are comfortable and spacious, but some may need updating.
Four Points by Sheraton Surabaya, Pakuwon Indah
8.9Rooms described as clean and comfortable, but some mentioned issues with smoking rooms.
Whiz Luxe Hotel Spazio Surabaya
7.8Some reviews mentioned dirty sheets and bathroom issues.
The Westin Surabaya
9.9Rooms are always very clean and comfortable.
Ascott Waterplace Surabaya
8.4There were instances of ants and roaches found in the kitchen.
Four Points by Sheraton Surabaya, Pakuwon Indah
8.4Most reviews highlighted cleanliness positively; however, there were mentions of limited space in rooms.
Whiz Luxe Hotel Spazio Surabaya
9.3The hotel's location near Pakuwon Mall was positively highlighted.
The Westin Surabaya
10.0Great location directly above Pakuwon Shopping Mall.
Ascott Waterplace Surabaya
9.9Hotel is conveniently located next to a mall and near other attractions.
Four Points by Sheraton Surabaya, Pakuwon Indah
9.4Conveniently located next to a mall, positively received by guests.
Whiz Luxe Hotel Spazio Surabaya
9.3Multiple reviews praised the helpfulness and friendliness of the staff.
The Westin Surabaya
10.0Exceptional, friendly and efficient service throughout.
Ascott Waterplace Surabaya
9.3Staff was described as friendly and helpful, with adequate communication.
Four Points by Sheraton Surabaya, Pakuwon Indah
9.9Consistently noted as excellent across multiple reviews with praise for staff attentiveness and hospitality.
Whiz Luxe Hotel Spazio Surabaya
—The Westin Surabaya
—Ascott Waterplace Surabaya
—Four Points by Sheraton Surabaya, Pakuwon Indah
—Whiz Luxe Hotel Spazio Surabaya
8.8Breakfast was praised although some issues were noted on specific days.
The Westin Surabaya
9.9Breakfast has good variety and freshness; superb evening cocktails.
Ascott Waterplace Surabaya
8.9Breakfast options were noted as good.
Four Points by Sheraton Surabaya, Pakuwon Indah
9.4Breakfast was highlighted positively with lots of variety, though one guest expected more options.
Whiz Luxe Hotel Spazio Surabaya
8.8Breakfast and gym facilities were well-received, but some mentioned room issues.
The Westin Surabaya
9.4Great pool area with plenty of sun beds.
Ascott Waterplace Surabaya
8.8Good kitchen facilities, but minor issues such as lack of washing soap.
Four Points by Sheraton Surabaya, Pakuwon Indah
8.9Standard quality amenities fit for a hotel of this rating.
Whiz Luxe Hotel Spazio Surabaya
8.8Generally seen as a good value given its amenities.
The Westin Surabaya
9.4High quality experience justifies the price.
Ascott Waterplace Surabaya
9.3Offers good space and facilities for families at a reasonable price.
Four Points by Sheraton Surabaya, Pakuwon Indah
8.9Generally received well, though some felt the breakfast options could improve.
Whiz Luxe Hotel Spazio Surabaya
Timezone arcadeThe Westin Surabaya
Timezone arcadeAscott Waterplace Surabaya
Timezone arcadeFour Points by Sheraton Surabaya, Pakuwon Indah
Timezone arcade