Eurostars Old Montreal Suites & Apartments vs Similar Hotels

Rooms described as modern, well-appointed (exposed brick, good views on higher floors), comfortable and well-equipped; however drafty windows and street noise were recurring issues for some guests.

The room had street noise and AC issues.

Rooms described as spacious, elegant, with great beds and old-world character; some issues noted (one uncomfortable mattress report, awkward electrical outlet placement, shower/head placement).

Room quality is nice but varied due to issues with cleanliness and management.

Consistently described as very clean and tidy with plenty of towels and toiletries; one review noted some unseen dirt/ dust on the sofa carpet but overall cleanliness praised.

The fabric couch was overly dirty. Pillows were poor quality.

Generally described as very clean and tidy in multiple reviews, though one report mentioned spider webs and a less welcoming feel in one stay.

Significant concerns regarding the cleanliness of the unit upon arrival with trash and sanitation issues.

Highly praised location (Old Port / near Notre-Dame), very walkable and convenient; some noise complaints due to a busy street affecting sleep.

Great location near restaurants and clubs.

Consistently praised as excellent and central (near Victoria Square metro, walkable to Old Montreal and downtown), a major positive across reviews.

Excellent location, described as central and convenient for various points of interest.

Mixed: generally minimal but acceptable reception and self-check-in; one report of non-responsive customer service regarding a cancellation enquiry.

Communication through the call center was helpful.

Staff repeatedly praised as gracious, helpful and fantastic; guests frequently called out friendly, helpful service and bag storage assistance.

Management was responsive but faced coordination issues. Overall service is viewed positively despite this.

No on-site breakfast option noted (a disappointment for some); no dedicated on-site parking though nearby parking available.

No specific food/beverage options mentioned, standard quality for this hotel tier.

Breakfast received mixed but generally positive notes (some called it perfect or lovely; others said it was minimal—croissant and coffee only).

No specific feedback provided; standard quality for this hotel tier.

Strong amenities including rooftop sauna/hamam, gym, washer/dryer, kitchen equipment, luggage lockers, noise machines and ear plugs; minor negatives include weak Wi‑Fi in the living area and a request for more towel racks.

Had basic kitchen amenities but lacked some utensils.

Elevator reliability is a recurring negative (multiple reports of the elevator breaking down), which lowers the amenities score despite a fun bar/quirky public spaces.

Amenities were missing key items like kitchen towels and proper kitchenware.

Not explicitly mentioned in the reviews; assigned the target overall rating.

Good value for the location and apartment space.

Not explicitly discussed in most reviews; overall positive experience, so assigned the target overall rating as a neutral baseline.

Price was considered incredible given the location, but cleanliness issues impacted overall value.