Elysian House - Kensington Serviced Apartments

The Flat is spacious, fresh, and very clean. The kitchen is fully equipped with everything you need, and all the facilities and amenities are well provided. It is also close to the train station, and the location is exceptional.

Use of stairs before getting to the lift

Ambience

Nothing really

Using stairs before getting to the lift. Small rooms Beds not comfortable

Very clean and spacious, great location

There is nothing to like about this property.

Everything. Do not book this property ever

Proximity to most places

Had to use a portable AC which tho was effective posed a lot of danger to my kids who would constantly try to open the window. We also had to pay for the ACs which wasn’t a luxury Bt a necessity being it was summer and would get extremely hot. Such facilities should come with apartment at no additional cost.

Loved the location. That apartments were nice and beds comfortable.

Our flat was a bit dusty. The dishes, glasses, chips, etc were sparse. Not enough, mismatched, not very nice.

Amazing location. Hosts were fab and easy to message. Lovely flat. Great size too. Very safe area. Would highly recommend.

There were no glasses to drink from and some furnishings needed a little clean/ revamp but overall well worth the money. Floor needed a mop too.

Location

Entrance

Location

Entire facility

交通非常便利

设施比较陈旧

Spacious flat in a very good location. We were across the street form the main attractions and access was really easy. This was very important to us, since we were travelling with two kids, one of which still needs to use a pushchair.

The weather was very hot during our stay and the air-conditioning is extra, since they use mobile units. In this day and age, air-conditioning is a necessity, not something to be treated as an extra luxury. Also the cleanliness of the flat could be improved.

The rooms were clean, the beds were very comfortable, location was excellent!!

the room with a pull out bed wasn’t practical because it blocked the door

Excellent location and cozy.

Location was great. The size of the place was good. The kitchen was good, with enough storage and cabinets. Whenever I reached out, I got a very quick response — this was great. Every request was met (but everything comes at a price). The staff were very attentive — though you only ever see one person, who handles housekeeping. There is no reception.

When you walk in, the building feels very old. The stairs creak. Some of the wallpaper is peeling and worn, but no renovation is being done. The stairs aren't being renovated either. Housekeeping towels and supplies are kept in sacks in the hallways — seems there's no closet for them. This gives a quite dirty impression. This was the first time I've seen a hotel listing on Booking with no air conditioning. I didn't think to check for it, and since we hit very hot weather, it was a pretty bad experience. A portable AC was available for an extra fee. We took it, but it definitely doesn't cool — it just blows air. The machines were very dirty and clearly never serviced.

Ottima posizione Quartiere tranquillo Appartamento accogliente ( anche se necessita di un po’ di manutenzione )

Le logement est idéalement placé (en face du musée d’histoire naturelle de Londres) et très bien décoré. Il y a de l’espace et c’est très facile d’y accéder. Hôtel très arrangeant pour une arrivée plus tôt que prévue.

A noter que l’emplacement est bruyant (sur une rue très passante) pour 2 chambres sur 3 alors il ne faut pas craindre le bruit de la circulation. La propreté du logement était assez moyenne.

It’s very nice and neat

Very close for every thing

The apartment was beautifully decorated but would need a little renovation. Location was great!

Great communication with the host. Very accommodating and quick to reply. Met us at the property and helped us with our luggage up the stairs, into the lift and into the apartment. Very friendly lady. Communication was great throughout our stay. The apartment is very spacious and it was amazing to have the view of the Natural History Museum out of every window! We settled in quickly and made it feel like home. It’s a perfect base for exploring the local museums on foot!

It is on a busy road but we knew this before booking. Bring ear plugs if you struggle to sleep through traffic noise! It doesn’t come with any provisions like milk but there are plenty of shops within walking distance. Tea towels would have been helpful so bring your own if you plan to eat in.

It was a great stay overall! The apartment itself was very good. Loved high ceilings - about 4.5 m tall and the location is right across the natural history museum, so the view is excellent. We found it to be clean and cosy and quiet. Very close to grocery stores, bus stops and the tube. We walked a lot and if you love walking you can pretty much get to the most central locations by foot. The neighborhood is great, upscale and very safe. Also, the host accommodated us early - we asked because our flight arrived early in the morning. It was very nice of her.

There were some small hiccups with wifi - it was not stable during our stay and also in the kitchen there was not enough utensils, but the host and the manager tried to help in a timely manner.

Lovely location, stylish apartment, clean and spacious, perfect for a family of four. Would stay there again!

Everything was great. Just two comments. One of the beds was not that comfortable. A bath mat would be very useful.

Leuk appartement in een leuke buurt. Veel ruimte, leuk dat er 2 badkamers zijn

Slaapkamers aan de straatkant te luidruchtig, te weinig isolatie van de ramen. Zeker earplugs nodig om goed te kunnen slapen.

The apartment is very comfortable and clean, and well equipped. We stayed in the apartment for a week as a family of five and it suited us very well. The location is excellent too. We’d be happy to come back.

We had a wonderful stay at this apartment in South Kensington! The location is fantastic—very well situated and convenient for exploring London. It’s in a lovely area, close to two tube stations, as well as supermarkets, restaurants, cafés, and museums, which made everything very easy for our family during our week-long stay. The apartment itself was comfortable and worked perfectly for us. Check-in and check-out were both very easy and smooth. We also really appreciated how responsive and helpful the host was throughout our visit, which made the whole experience stress-free. Overall, a great stay and we would happily come back. Highly recommended!

Location Easy check in Kind staff Large rooms

Everything staff, flat and location

Everything

The location is perfect just opposite the Natural History Museum. Big Rooms. Easy check-in and check-out process. The host accepted our request to check in early which was appreciated. Communication with host was good as well. Served with lift to all floors, although there are quite some steps before getting to the lift so you still need to carry heavy suitcases up and down stairs until you get to the lift.

The property had an issue with hot water. The hot water was finishing after 1 shower. We brought this to the attention, they sent someone to fix the issue but was fixed only for 1 day. And back to no hot water. In cold weather this was a drawback. The furniture is a bit run down with broken cupboard shelves, heater displays not working, etc. Mattresses very very soft. All bed linen had dirty spots. Only 2 glasses in the kitchen, no tea towels to dry dishes, kitchenware needs an upgrade. Washing machine works, tumble dryer doesn't. The electricity went off when we were there but we managed to re-switch on ourselves from the electricity main unit.

Duży przestronny i dobrze zlokalizowany apartament. Bardzo dobry kontakt z właścicielem. Bardzo dobra cena w stosunku do jakości. Polecam 🙂

Everything was great

Excelente localização.

Uma das camas tem o estrado danificado, precisa ser revisto.

房子对面就是自然历史博物馆、科技史博物馆、V&A博物馆，每天早上可以去海德公园晨跑。走路可以到达南肯辛顿和gloucester road两个地铁站，附近有很多公交车站，去任何景点都很方便。

餐具有些少

Everything

The location is great and the assistance if you need anything as well.

Everything

‏flat is beautiful, neighbourhood is great

Property location is fantastic...right across from Natural History Museum (beautifully lit up at night) and within a 5-minute walk to 2 different tube stations, grocery and handful of restaurants (Kensington Creperie, Farm Girl and Hoop and Toy Pub were good). We had flat with balcony so nice view outside. Lots of drawers/closet space in bedrooms and bathrooms. Host was very quick to respond to texts and quickly brought over a portable ac for us.

First impression was disappointing...steps up to flat were very dirty, carpet worn. Picture of living room sofa was not recent as pillows were very worn, stain on kitchen table, some dishes weren't washed, not enough towels and one had lipstick(?) stain, also some stains on sheets. Mattresses were awfully hard, springs sticking out. Balcony had chair but straps on it were completely ripped so couldn't use. Couldn't get heated towel bar to work, even after host gave me instructions.

The only good thing about this property is the location was excellent

The flat was rundown, dirty and the photos did not match the actual place. Curtains were not working nor the washing machine.

كان يوجد سلم طويل للوصول الى المصعد ولم يتم ذكر ذلك عند الحجز وتم تسجيل الخروج باليوم التالي ولم يقبل ارجاع المبلغ

Excellent location, lovely host accepted to check us in very early , great flat

Nice location

dirty facilities, strange requests from management to share pin number to booking.com reservation…

Excellent location, few minutes from underground. Opposite national history museum. Beautiful spacious flat with great facilities

Spacious modern apartment. Convenient location surrounded by great shops and restaurants.

NA

العمارة مريحة وجميلة ، مقابل المتحف وجنب سفارة ، أمان ومناسبة للعايلات

اعجبني الصاله فقط

لا يوجد سكيرتي للمكان لا يوجد خزانه لحفظ للاغراض الخاصه ( خزنه) لا يوجد خدمه للغرف

Everything

Everything is just perfect

None

Everything

None

Elysian House, South Kensington – Extremely Disappointing Experience We had a very unpleasant experience with this property. Despite having fully paid in advance, the host suddenly changed our accommodation location at the last minute, just one days before our arrival. This unexpected change caused serious disruption to our travel plans, additional transport costs, and a great deal of stress for our group. We had chosen Elysian House specifically for its location in South Kensington, close to Imperial College, but the alternative accommodation provided was completely different in location and quality, which made our stay extremely inconvenient. This situation also led to further financial losses, as we had to rearrange airport transfers and pay extra for transportation and meals. Overall, it was a very disappointing experience — especially considering we had trusted Booking.com and made full payment long in advance. I sincerely hope Booking.com will review this property’s reliability and ensure that other guests won’t face the same issue in the future.

Location is excellent with a great view of the Natural History Museum. It’s a 2 minute walk to South Kensington underground and the hairier cafes and eateries in the area 10 minute walk to Harrods

There was nothing to not like about this property it has character and is well equipped

Everything was good

Everything

Superbly attentive staff , clean and quick communication

Konumu Harika. Ev geniş.

Çok kirliydi. Mutfak malzemeleri sıkıntılı. Eski. Evin temizliği iyi olsa daha güzel bir puan verirdim. Ancak çok kirliydi

Location of the apparment is perfect. With easy access to metro and close to Major attractions. The 3 bedrooms are very comfortable as well as the living room and the kitchen. Check in and out is simple and fast

The bedroom shades of the main bedroom did not work, and we had to manually raise them. Only 2 glasses (and a few wine glasses) were available

The location is great, near station. The flat is spacious , clean and quiet.

Location is amazing , spacious apartment very friendly staff

Staff, facilities, location top

Great location, safe area , clean and spacious flat

None

地理位置还可以

单人床是坏的，家具设施有点旧

Excellent location, the staff were great, comfortable and they checked us in early

Great service , checked in early and nice flat

Nothing

The location is simply ideal and rooms are spacious. I will visit again

Beautiful flat, comfortable and great location. Few minutes walk to Hyde park and Harrods great neighborhood

On a beaucoup apprécié notre logement avec vue sur le musée d’histoire naturelle. L’appartement était propre et décoré avec classe. On y reviendra avec plaisir

This property needs some help, a few amenities were non-compliant, parts of the kitchen were not secure and very skimpy. There were sheets and towels all over the hallway. And we were skeptical about the cleanliness of the apartment.

It was a great stay! The living room was very big Well organized Every thing we need we found it Beds are very comfortable and clean 2 bathrooms Kitchen had everything we need & washing machine The host so kind and she accept late checkout The location great Everything around you and 2 bus station near to us I highly recommend this apartment for big family

The only thing that we don’t like the stairs we have to use before the left

The location was excellent. The layout of the apartment was good and it was spacious and fairly quiet. The three stars I have given are for the location and size of the apartment. This property could be so much better than it is if it was properly maintained.

It started badly as the host cancelled our first night just before check in. They claimed a ‘plumbing problem’ but when we arrived the following day, the cleaner was stripping the beds and said the guests had just left. We were able to stay in our previous accommodation for an extra night but I wouldn’t rent from this unreliable host again. The photos must be very old as the property is very shabby now, blinds falling down, lights not working, dishwasher barely functioning, poorly equipped kitchen (eg 4 mugs in a 3 bedroom apartment), washer drier didn’t dry, etc. The cleaner had done a reasonable job with the superficial cleaning but the walls and light switches were filthy, the grout in the bathrooms was mouldy, the entrance hall was filthy.

Lovely area

Great location and great apartment. Clean and good size.

I booked one day earlier so I could have accommodation straight away as I was arriving very early from Australia and wanted to shower and rest if needed. Apparently there was an issue with the apartment even though I booked one day earlier? It wasn’t ready and needed to be cleaned. They put me in temporary accommodation while the apartment was cleaned then I moved - so an inconvenience after travelling 24 hours and very tired.

Really nice apartment in a great location.

Nothing