PM Octagon Ipoh Suites & Apartment 2 vs Similar Hotels

Standard quality for this hotel tier.

Several reviews described old furniture and issues with certain amenities, impacting overall room quality perception.

Rooms small but clean, some issues with electricity and bed bugs.

Rooms are spacious and many describe comfortable beds, large bathrooms and good layout, but there are issues: creaky or uncomfortable beds, missing mirrors, slippery floors after shower and some wear/damage reported.

Shower screen doesn’t really prevent water splashing out.

Several reviews mention cleanliness issues like water dripping, dirty sponges, and a strong smell in one apartment.

Clean and looks new, but some rooms had issues.

Multiple reviews report dirty bedsheets, stained/discolored towels and blankets, mold and wall watermarks, stained sofa and overall poor housekeeping — significant negative impact on cleanliness.

Strategically located. No problem navigating around even for first timer.

Guests frequently praised the central location, making it convenient for access to restaurants and attractions.

Nice location with good access to transportation.

Repeatedly highlighted as a major pro: perfect/fabulous location with great access to shopping, eating and attractions — consistently very positive.

Standard quality for this hotel tier.

Many guests found communication with the host to be effective and responsive.

Friendly staff and good service, although some staff were unhelpful.

Mixed but overall positive: management at level 8 and instant replies praised, check-in described as easy; however security staff at reception were reported as unhelpful. Overall service responsiveness from management is strong.

Standard quality for this hotel tier.

Mention of good seafood and proximity to eateries enhances perception of food and beverage options.

Breakfast options were limited for a hotel of this caliber.

Standard quality for this hotel tier (not routinely mentioned in reviews; only minor notes about missing salt & pepper and cutlery).

With a washing machine would be better.

General comments about the adequacy of amenities, despite needing updates in certain areas.

Standard amenities with effective toiletries and shuttle service.

Facilities such as pool, gym and bathtub are praised and size/layout is good, but some small amenities are missing or inadequate (no water purifier, limited cutlery, no salt & pepper, missing hand towels/floor mats).

Standard quality for this hotel tier.

Value perceived as fair, especially considering location.

Some felt overpriced for the room quality and service.

Value is dragged down by complaints about a relatively high refundable security deposit, unresolved cleaning refund requests and extra charges/shortfalls in expected provisions.