Arlowes at 20f Grand Residences Cebu vs Similar Hotels

Pillows and bed were uncomfortable; room needs improvements.

Rooms were nice and comfortable, but issues with bathroom cleanliness and clogged sinks were noted.

Comments about outdated rooms and issues with amenities.

Various comments about the room quality, including discomfort with the mattress and temperature control issues.

Clean and tidy.

The bathroom was not very clean, and housekeeping only cleaned the rooms after multiple requests.

Several mentions of unclean pool amenities and the overall need for updates to facilities.

Some guests reported issues with cleanliness, including the need for clean sheets and a bad smell in the hall.

Close to IT Park and accessible to malls.

Location was described as quite inaccessible and far from stores and main street.

Numerous reviews highlight the convenient location of the hotel.

Generally positive feedback regarding the location, being close to IT Park and Ayala Mall.

The staff is respectful and nice; good assistance provided.

Staff was friendly and helpful, though there were issues with housekeeping.

General positive sentiment towards staff and service quality across multiple reviews.

Many guests mentioned positive experiences with service, particularly noting the caring host.

Not explicitly mentioned; considered standard for this hotel tier.

Free breakfast was disappointing, expected freshly cooked meals.

Positive feedback about food but mentions of dining restrictions.

No specific comments were made about food and beverage, indicating standard quality for this hotel tier.

Limited amenities like no cooking facilities and extra charges for pool and gym.

Good facilities including a washing machine and kitchen, although some amenities were not used.

Issues with the pool being closed and lack of some standard items like hair dryers.

Amenities were good, particularly appreciating the clean pool, although some were missing (like safes in rooms).

Affordable stay considering the location and overall experience.

The overall value was impacted by unexpected parking fees and maintenance issues.

Mixed reviews regarding pricing versus the quality of services and updates needed.

Overall, guests felt the value was acceptable but noted there might be better options available.