voco Zeal Exeter Science Park, by IHG vs Similar Hotels

Rooms were described as clean, modern, and of good size, with some comfort issues noted.

Rooms are generally comfortable and as advertised, but there are several complaints: damp smell in one room, small rooms for three, uncomfortable pillows/mattresses, loose toilet seat and dated decor in places.

Size of room appreciated and large spacious room with excellent bathroom.

Rooms were stylish and comfortable but experienced issues with heating and lighting.

Some cleanliness issues reported, including hair and blood stains.

Multiple guests praised cleanliness ("cleanliness excellent", "immaculate", "clean and comfortable"); occasional notes about carpet needing cleaning in dog rooms.

Room spotlessly clean, but mentioned smell in the bathroom.

Generally clean rooms but had a few housekeeping issues noted.

Conveniently located near amenities and accessible parking.

Many reviewers found the location convenient for travel/airport/motorway and as a stopover to Cornwall; generally praised.

Great location, very close to the M5 and event spots.

Good central location made exploring convenient.

Staff were friendly and welcoming throughout multiple reviews.

Staff repeatedly described as friendly and welcoming with good customer service and attentive breakfast/desk staff, with only a few isolated service hiccups.

Bar staff were rude and unwelcoming, impacting our experience.

Staff were friendly and attentive, providing excellent service despite being overwhelmed.

Breakfast and restaurant food had mixed reviews, with some critiques on quality.

Breakfast and buffet repeatedly praised (good variety, gluten-free options); occasional criticisms such as limited choice late in service and a poor gluten-free pizza.

Fantastic restaurant with brilliant breakfast options.

Dinner was delicious but breakfast value was questioned.

General amenities were well-received, although some convenience issues around food options were mentioned.

Air conditioning and breakfast facilities noted positively; negatives include paid/tight parking, no gym, some non-working USB ports and limited parking space.

Standard quality for this hotel tier.

Facilities were praised, although parking needed prior reservation.

Some comments indicated that food and drink prices were viewed as overpriced.

Mixed perceptions: several guests felt it was expensive for what was offered (and compared unfavourably to nearby chain), while others called it affordable — parking charges lowered perceived value.

Great value for money, food quality was excellent.

Breakfast pricing was considered steep, affecting value perception.