KAYA Apartment TURQUOISE - Downtown 3BR Deluxe Apt vs Similar Hotels

Spacious apartment with necessary amenities.

Mixed sentiments about room quality; some positive notes on space, but issues like uncomfortable furniture were highlighted.

Rooms were noted as modern and comfortable, but some mentioned small sizes.

Mixed/poor for comfort in heat: several reports of no usable AC during heat wave, uncomfortable mattress for some, broken bathroom sliding door and noise issues on ground-floor rooms.

Some complaints about the kitchen floor being sticky.

Some concerns regarding cleanliness were mentioned, including foul smells and unclean kitchen appliances.

General sentiment of clean and well-maintained rooms, but some issues with room layout.

Mixed to below-average: multiple reviews mention ants, insufficient cleaning (broken glass left in room), and worn corridor carpets, though some rooms were reported as generally clean.

The location made it easy to access everything and was close to transport.

The location was frequently praised for convenience and access to amenities.

Many reviews highlighted the excellent and central location.

Consistently praised: very close to the centre, public transport and train station; repeatedly cited as a primary pro.

Hosts were very responsive and accommodating.

Generally positive sentiments regarding service and support, with some minor suggestions for improvement.

Multiple reviews praised the friendly and helpful nature of the staff.

Generally friendly and helpful staff (helped with extra fan, positive interactions), but there are notable service lapses (rude handling of laundry access) — overall leans positive.

Standard quality for this hotel tier.

Good comments about availability of basic food and beverage items.

Breakfast received positive comments, though no detailed reviews were provided.

Not specifically reviewed; assigned target overall rating.

Well-equipped apartment for family use.

Amenities were generally satisfactory, although upgrades were suggested in some areas.

High-tech features like room controls were praised, although lacking in some basics.

Below average: missing/limited amenities reported (AC not available/used, no hand soap provided, small elevator, restricted laundry access); some basic items supplied on request (fan).

Overall good value, though some complaints about the refund process.

Some guests felt the value did not match the price due to issues with furnishings and service.

Mixed opinions on pricing, considered slightly high for some.

Perceived as a bit expensive (typical for Switzerland), but many guests find the location and short-stay convenience justify the price.