ZEN RETREAT HOI AN vs Similar Hotels

Rooms were generally described as comfortable and as shown in photos.

Rooms were described as clean, cozy, and well-equipped, with some upgrades provided.

Large comfortable rooms with balconies.

Some rooms described as damp and scruffy, but overall standard maintenance reported.

There were comments about some mold and strong smells, which impacted the cleanliness.

Guests consistently praised the cleanliness of the rooms and facilities, ensuring a pleasant stay.

Rooms were cleaned daily and well-maintained.

Rooms were clean, but some negative comments about comfort suggest room for improvement.

Some reviews mentioned it being slightly remote but accessible with shuttles and bike rentals.

The hotel is in a tranquil area, though noted to be a bit far from restaurants and shops.

Located in a serene area close to attractions.

Amazing location, very close to main attractions and options for food and shopping.

The staff were consistently described as friendly and helpful.

The staff were frequently described as excellent, kind, and attentive, enhancing the overall experience.

Staff were extremely helpful and attentive.

Staff were friendly and accommodating, providing helpful service during the stay.

Food received positive remarks with multiple mentions of enjoyment during meals.

Breakfast and catering were highlighted as excellent, contributing to overall satisfaction.

Food quality was inconsistent; some disappointment noted.

Breakfast options were limited and received negative comments; improvements suggested.

The amenities were described positively, though there was mention of limited gym facilities.

The resort offers a variety of amenities including a pool, gym, and free bike rentals.

Good amenities including a clean gym and restaurant.

Amenities such as the pool and water purifier were appreciated, enhancing the stay.

Guests found the price relative to quality very favorable.

Guests felt they received great value for their stay, particularly with amenities and service.

Excellent value for high-quality service.

Good value, though some concerns about breakfast choices and service costs.